Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Communication in the workplace affects productivity and engagement. When teams communicate well and demonstrate their ideas, they maintain a steady work flow and make decisions efficiently, writes Deidre Paknad, CEO of Workboard, Inc.

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Whenever groups of people work closely together, conflict is sure to arise. However, there are ways to negotiate peacefully and calmly to ensure both sides are heard, writes blogger Tim Schurrer, who suggests adhering to the 3 A’s of conflict negotiation.
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Humor can be a positive force if it’s used to entertain, provide optimism in the face of adversity or relieve tension, writes Manfred Kets de Vries, INSEAD distinguished professor of leadership development and organizational change. But if humor comes from a place of ridicule or malicious intent, it can quickly become hurtful.
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