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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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It’s easy to get emotional when a bank makes a mistake and money is at stake, but experts interviewed by personal finance reporter Daniel Bortz say you’re more likely to get your way if you take a measured approach to addressing the issue.
Now that everyone is spending more time texting, a few rules of the road might be in order. Geoffrey James, writing in the Sales Source column for Inc., has come up with his unwritten rules for business texting.
Mistakes can be a valuable learning opportunity and a chance to boost your career, says author and consultant Jay Heinrichs, who recommends these four steps.
AVG Technologies Digital Diaries project looks at how social networks affect people’s work lives. A study re­­leased as part of the project included 4,000 people in 10 countries and found that more than half felt that workplace privacy has decreased with the pro­­liferation of social media networks.
Get ahead by talking less ... Take 90 days to decide if it’s time to make a career move ... Use Grand Central Station's trick for preventing chaos.
While smartphones may have changed the way many managers communicate, technology is no excuse for abandoning old-fashioned good manners.
In business, success comes with a simple equation: Set a goal + achieve the goal = success. According to this logic, if you set a goal and don’t achieve it, you have failed. But everyone has a fear of failure. Successful people manage to overcome this fear, as well as the fear of criticism and rejection.
When the job gets too far out of whack, it’s probably time for you to move on and even in this still-difficult economy, there are plenty of opportunities to do so, says Glassdoor career and workplace expert Heather Huhman. She offers 10 signs that it’s time for you to let your old job go and look for a new one.
Face it: Strong emotions can come into play when you negotiate. In 2011, the sale of a $3 million brownstone in New York’s Greenwich Village almost blew apart in a fight over a $300 washing machine. One of the buyers ripped up a seven-figure cashier’s check and stomped out to a bar. So what does this mean for you?
The “H” factor, missing from most models of personality such as Myers-Briggs, refers to honesty and humility. It’s part of a model developed more than a decade ago by two Canadian psychology professors immersed in the “Big Five” personality traits.
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