Identify your goal before you try to persuade others. What action do you want them to take as a result of your remarks? To stay on track and keep things simple, reduce your goal to 12 words or fewer.
In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Research shows that women who are afraid to have an assertive conversation at work are more likely to want to leave their jobs. Rather than resign, you can learn how to have those conversations that might feel uncomfortable. Consider the following examples.
Nervous public speakers tend to rush. They mumble, mutter and stammer their way through their speeches, yearning to finish and get off the stage. Yet there’s a simple technique that calms anxious presenters: the well-timed pause. Use these guidelines to decide when to apply one.
You have a friend who’s looking for a job and your company has an open position. You think she would be a good fit, but you wonder if this is one of those good deeds that’s unlikely to go unpunished. That’s what one reader asked recently on the Admin Pro Forum.
It takes a variety of personalities and work styles to make up a successful workplace, but differences can cause misunderstandings and conflict on the job. To stay productive and professional, you have to learn to handle these differences. Rebecca Thorman, author of the “Kontrary” blog, has five strategies to help you do just that.
To win over others, it’s tempting to recite every possible reason why they should accept your proposal. Psychologists call this the Presenter’s Paradox: We assume that more is better when we try to convince others when, in fact, limiting our pitch to only the most appealing reasons works better.