Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Each organization has its own distinct “cultural language” whether you realize it or not. The way you pose questions, give directives and convey information shapes how others will respond. Speaking in warm, empathetic terms strengthens your connection. To adopt the right language at work, try these tips.

If you work in an office environment, writing is probably a big part of your day and reflects on your professionalism. Anita Bruzzese offers some tips to improve your style and prevent embarrassing communications errors.
Office politics are a fact of life. Since you can’t escape it, columnist and blogger Eric Barker has compiled some tips from the experts so you can handle the politics like a pro.
If you feel like you don’t have every skill set you need yet, don’t let that stop you. Too often, women feel they must have 110% proficiency before saying yes to the next opportunity, while research shows men only feel the need to be at 80%. You’re smart and can learn as you go.
According to National Public Radio blogger Elise Hu, an acc in an email is even worse than the dreaded but invisible bcc because it is a “passive-aggressive move that blindsides the original party.”
Keep your phone calls focused and productive ... Grab your in-flight meal from the hotel desk ... Show the world how many people “like” you.
Many misused words and phrases have be­­come so common they're now in­­cluded in some dictionaries, but they once had correct usages. Here's a list of phrases you might be saying wrong.
The carrot-stick method of motivation might not be all it’s cracked up to be. Studies find that motivation needs to be tailored to an em­­ployee’s personality type. Chad Brooks reports some recent findings.
Is it helpful to let a co-worker screw up a project to teach her a lesson? And if you think not, how do you deal with a colleague who insists on letting others make mistakes to show them the folly of their ways? That’s what one reader recently asked on the Admin Pro Forum.
Whether it’s a conference, a seminar or a customer appreciation day, a face-to-face event can provide a valuable marketing vehicle to build customer relationships, according to MC2, an event-planning organization.
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