Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Make 2017 your most productive year yet.
When you meet someone for the first time, ask the right questions to create instant rapport and build a foundation for a long-lasting relationship.
Adopt these science-backed approaches to become more influential.
Planning a sales presentation that needs to knock the socks off the client (and your manager)?
When you have a co-worker whose chattiness is affecting productivity, nip it in the bud with this advice.
Taking a beat to process what a person said before you respond—rather than thoughtlessly reacting—can save you some hassle.
To inspire new employees, share stories about their co-workers—not their leaders.
The more people rely solely on technology to communicate, the fewer opportunities they have to build rapport and, ultimately, trust with co-workers.
Here are tips on how to offer people a realistic view of the facts, without totally squashing their morale.
Gretchen Rubin, who wrote The Happiness Project and has a weekly podcast, suggests that each year we choose a theme: a one-word theme or short phrase that represents the new year ahead. What might be your word for 2017?
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