Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Whenever groups of people work closely together, conflict is sure to arise. However, there are ways to negotiate peacefully and calmly to ensure both sides are heard, writes blogger Tim Schurrer, who suggests adhering to the 3 A’s of conflict negotiation.
Rather than using the 15 minutes before your presentation to stress and fret, follow these tips to prepare mentally.
Humor can be a positive force if it’s used to entertain, provide optimism in the face of adversity or relieve tension, writes Manfred Kets de Vries, INSEAD distinguished professor of leadership development and organizational change. But if humor comes from a place of ridicule or malicious intent, it can quickly become hurtful.
Want the satisfaction of clearing your inbox each day but think it’s impossible? It’s not. PubMatic CEO Rajeev Goel has mastered the art of reading and responding to every email. Here’s how he does it.
When you work in a field that involves a lot of communication and collaboration, you can expect plenty of calls from co-workers each day. But if they don’t leave a message or follow up with an email, are you expected to call them back?
Technology is constantly changing, but people often find that change hard to handle. So when it comes time to update the tools your company uses, how do you avoid resistance from co-workers?
As organizations transition to electronic medical records and deal with the upcoming coding conversion from ICD-9 to ICD-10, they’re looking for coding and health information management professionals as well. Here are three more health care admin roles for you to consider.
No one is perfect, but when it comes to communicating with employees, you cannot afford to make mistakes that cause conflict or confusion that leads to poorly executed work and missed objectives. Avoid these common but no-good communication behaviors.
Make sure that you are using email effectively by avoiding these common mistakes.
It’s often hard to stay focused on the present, writes Katherine Barr for Inc. Learning to focus and spend time in the present helps you perform better at work and ignore distractions. Here are Barr’s suggestions.
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