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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Jorie Scholnik is an assistant professor of student development at Sante Fe College in Gainesville, Fla., as well as an etiquette associate at the Protocol School of Palm Beach. We connected with her recently to learn how administrative professionals can best conduct themselves on the job.
A new study by Leadership IQ reveals that most people spend only half of the time they should be spending with their boss each week—only three of the six optimal hours.

Most of us have had periods at work where it seems all we’re doing is putting out fires and dealing with interruptions. But when those occasional periods turn into everyday experience, it can lead quickly to burnout. Take this quiz and see how well you cope.

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If you’re shy, standoffish, awkward or all three, it will put a damper on your ability to get ahead. Try these tips from Barbara Pachter to let your guard down a little and be more approachable.
If you’re in the habit of forwarding messages along to friends, colleagues or everyone in your address book, you’ll want to take these important etiquette tips.
When you’re ready to make personal improvements, start with self-reflection, then track your progress with a personal feedback system, Sarah Chang writes.
Heather Huhman, founder and president of Come Recom­­­mended, suggests taking these steps a month before you decide to pop the question.
Feeling underappreciated can in­­tro­­duce bitterness into your work rela­­tionships, which will negatively affect your work. The lack of acknowl­­edgment for your contribution can lead to bad feelings and an unwillingness to compromise when it comes to making decisions with a partner or co-workers, write Josh Baron and Rob Lachenauer of Banyan Family Business Advisors.
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