Office Management

Overcoming ‘negative vibes’ among your staff: 10 tips

A hard-core bad attitude that starts with one employee can quickly infect co-workers if you don’t rein it in. Here are the top 10 tips for confronting employees whose negative behavior has begun to affect the workplace:

A crash course on working with an assistant

Many managers don’t know exactly how to utilize their assistants. In this video, workplace expert and trainer Bonnie Low-Kramen provides her top five tips for getting the most out of your assistant.

Your crystal ball: What employees want and don’t want

Wouldn’t it be great if you had a crystal ball to see what each employee wants or doesn’t want? Unfortunately, crystal balls don’t exist. But all is not lost. Here are some surefire things everyone on your staff wants — and doesn’t want.

How to retain staff and increase profitsEvery business owner knows that a revolving door of staff can be very costly. That's why it's important to spend some time focusing on what's really motivating your employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.