Christy Crump, who has 25+ years of experience as an administrative professional, provides her top tips to diminish the fear of forgetting to record something important when taking minutes during a meeting.
Maintaining a good working relationship with your boss involves structure and communication. Fred Kniggendorf, president of consulting company Gravyloaf, L.L.C., provides strategies for getting on the same page as your boss.
Being able to be focused, direct and intentional when debating will earn you respect and increase meeting effectiveness. Susan Leahy, MA, CSP, teaches a simple 3-stage technique for making powerful points when debating.
Colette Carlson, founder of Speak Your Truth and columnist for Business Management Daily's Administrative Professional Today newsletter, shares her four key points to being assertive, yet professional, to communicate what you want at work.