Good morning … or is it?

  • September 17, 2012

Most admins would probably agree that saying a friendly “hello” or “good morning” to co-workers and bosses is good office etiquette. So what do...

How to be gracious at work

  • August 09, 2012

Letitia Baldrige, author and formal social secretary and chief of staff to First Lady Jackie Kennedy, offers her advice on remaining gracious in a world that sometimes...

Is etiquette dead? Mind employees’ manners

  • June 13, 2012

More corporate training departments are turning into pseudo charm schools. They’re sending employees to business etiquette classes (or hiring personal coaches)...

Business etiquette tips for managers

  • June 01, 2012

Every social setting involves certain “rules” of etiquette. In the workplace, the manager who pays attention to etiquette sets the tone for everyone else....

Ready to rise to the executive ranks?

  • February 02, 2012

If you're effective and execute work flawlessly with integrity and style, you might want to contact someone like Melba Duncan. Duncan, founder of the Duncan Group,...

Is it time to ban swearing in the workplace?

  • July 20, 2011

The recession has ratcheted up America’s stress level, and employers are seeing the results spill out in their workplaces. Swearing is the most obvious example....

Do’s and don’ts of business meals

  • May 12, 2011

If Nina Zagat knows anything, it’s how to have a successful business dinner. The co-founder of the Zagat Survey restaurant guides says the main goal of any meal...

Business email etiquette checklist

  • February 18, 2011

“All first drafts are terrible. I don’t care if you’re Hemingway.” That comes from a writing professor who may as well have been talking about...

1-Minute Strategies: Dec. ’10

  • December 30, 2010

If you've received an invitation to a party at your boss’s home, yes, you do have to RSVP, attend, dress appropriately, mingle and send a thank-you note ...

Teetotalers: Surviving the holiday parties

  • December 08, 2010

Question: “Last year, our company celebrated the holiday season at a bar near our office building.  This event was basically an “alcohol fest”...