Q. An employee has a note from her doctor releasing her back to work in a week. However, the employee says she feels fine and would like to return to work sooner. Should...
Letitia Baldrige, author and formal social secretary and chief of staff to First Lady Jackie Kennedy, offers her advice on remaining gracious in a world that sometimes...
It’s important for professionals to learn best practices on everything from meeting and cubicle etiquette to business letter and email protocol. Business...
More corporate training departments are turning into pseudo charm schools. They’re sending employees to business etiquette classes (or hiring personal coaches)...
Every social setting involves certain “rules” of etiquette. In the workplace, the manager who pays attention to etiquette sets the tone for everyone else....
If you're effective and execute work flawlessly with integrity and style, you might want to contact someone like Melba Duncan. Duncan, founder of the Duncan Group,...
Maria had been emailing back and forth with a colleague all day about a work issue, when she finally decided to cc the boss. It felt like the right thing to do. But...
Every year around this time, the Ghost of Christmas Parties Past comes clanking down the hallway, dragging in its wake a chain of dread for employers and employees...
Here’s a tip that can save needless hassle: Tell managers and supervisors they should greet every pregnancy announcement with a big smile and a hearty...
They're in every office. Nosy, rude and even outright hostile co-workers drag you down. When a co-worker asks you a way-too-personal question, here are 6 polite ways to...
The recession has ratcheted up America’s stress level, and employers are seeing the results spill out in their workplaces. Swearing is the most obvious example....
If Nina Zagat knows anything, it’s how to have a successful business dinner. The co-founder of the Zagat Survey restaurant guides says the main goal of any meal...
Like people, some workplaces welcome huggers. Others prefer a smartly extended right hand. "To hug or not to hug" is the question ... and here's the answer.
If you've received an invitation to a party at your boss’s home, yes, you do have to RSVP, attend, dress appropriately, mingle and send a thank-you note ...
A deposition may feel like a simple conversation between the parties in a lawsuit, but it isn’t. It is a tool used by a highly skilled practitioner to lock-in...
