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The 'Stay Conversation': HR's Best Retention Tool

Date/Time: April 25, 2019 1:00pm - 2:15pm
Stay Interviews are a simple, powerful discussion that can help you identify problem areas before they become reasons for quitting. Studies show that companies who conduct Stay Interviews enjoy a higher percentage of engaged, motivated employees. And their turnover is much lower. Learn More.

How to Legally Terminate Employees on FMLA Leave

Date/Time: April 29, 2019 1:00pm - 2:15pm
Business Management Daily webinarIt may seem like firing employees while they're on FMLA leave (or are just returned from FMLA) will earn you an instant trip to the courthouse. But it doesn't have to end this way IF you know exactly how to handle such discipline or terminations. Learn More.

The 6 Secrets Every Supervisor Needs to Know

Date/Time: April 30, 2019 1:00pm - 2:15pm
6 SecretsNo one is born knowing how to be a supervisor. And no other job can prepare you for this challenging assignment. Now, you not only have to worry about your performance, you have to worry about how others perform, too. The good news is you can quickly add the "secrets" of successful managers to your supervisory toolkit. Learn More.

The 5 People Skills that Will Improve Performance

Date/Time: May 1, 2019 1:00pm - 2:15pm
People SkillsIn this digital age, the No. 1 challenge in the workplace is a deficiency in employee people skills – those intangible personality traits like attitude, teamwork, communication and problem-solving. Learn More.

Microsoft Outlook Calendars & Tasks

Date/Time: May 2, 2019 1:00pm - 2:15pm
When you understand the ins and outs of calendar and task items, you can use them to more effectively control how you spend your time … report your time … and track team member tasks to ensure on-time performance on projects. Learn More.

Online Recruiting & Hiring: Legal Risks & Best Practices

Date/Time: May 3, 2019 1:00pm - 2:15pm
The new tools of online recruiting and hiring have created shocking legal risks for HR, employers and management. Don't hire (or fire) another employee until you know the legal risks and best practices of e-hiring! Learn More.

The Magnetic Manager: Becoming the Best Boss You Can Be

Date/Time: May 7, 2019 1:00pm - 2:15pm
Why do employees leave? Departing workers probably told you it was "for more money." But only 12% of employees actually leave their jobs in pursuit of higher pay, according to a Saratoga Institute study. In reality, the No. 1 reason employees leave is the way they're supervised. Learn More.
Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the "extra things" that connect the customer emotionally to the organization. Learn More.
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