How P&G opened its doors to innovation

  • February 27, 2013

For generations, Procter & Gamble innovated from within. The giant consumer products company that makes Tide detergent and Crest toothpaste conducted...

6 ways to encourage staff to take risks

  • February 21, 2013

Strong leaders create a safe, secure environment so that staffers can test the bounds of their fears and break through them. Here’s how top executives drive...

Leader track needs to be transparent

  • January 30, 2013

If your organization has a leadership development program, there’s no reason to keep it shrouded in mystery. A lack of transparency about the program’s...

Wooing a big client? Proceed in steps

  • January 29, 2013

Joseph Duveen, a prominent British art dealer in the early 20th century, wanted to win Andrew Mellon as a client. Rather than simply contact the American banker and...

Ask 6 questions to identify the problem

  • January 27, 2013

Begin every conversation geared toward problem-solving by identifying the problem and how it might be solved. Six questions should guide your actions.

Secrets of a mentor to future CEOs

  • January 24, 2013

In his 15 years as CEO of ICICI Bank, K.V. Kamath says he spent 30% of his time mentoring employees. The 65-year-old native of India views mentoring as a natural part of...

Insubordinate employee … or not?

  • January 22, 2013

Problem: If an employee’s insubordinate behavior was caused by her bipolar disorder and you fire her, is the termination a violation of the Americans with...

5 steps to giving effective feedback

  • January 18, 2013

You give instructions, but people don’t follow your lead. The solution is to prepare so that you provide supportive, timely coaching. Follow these five steps to...

Promotions: 4 tips to handle them right

  • January 10, 2013

Providing opportunities for promotions is often just the thing to keep top talent from jumping ship. But before you haphazardly start promoting from the ranks, consider...