When David Cote took the reins at Honeywell in 2002, the company was still reeling from a series of unfortunate events. Having trained under GE’s Jack Welch, Cote...
Before you address a roomful of employees, identify the main point you want to make, then figure out a memorable way to convey it. Consider how Jack Welch, GE’s...
Knowing, beyond a doubt, what customers want requires a zealous commitment to metrics. And no one commits better than Jeff Bezos, CEO of Amazon. Here’s what a...
While it could be bad for your career to point out every misstep your boss makes, you’re more likely to get a boost if you can kindly communicate constructive...
Charlotte-based Bank of America has started curtailing its popular work-from-home program called “My Work”. Employee usage has risen steadily over the...
In order for a company to succeed as a whole, its managers need to help their individual employees succeed by effectively managing their performance. All managers can...
The economy is like a pendulum, and when it starts to swing back toward prosperity, your organization might miss some of those talented employees you had to let go...
In 1986, Richard Manoogian was CEO of Masco, a maker of faucets and household products that had produced 29 straight years of earnings growth. The firm was generating...
Any employee of United Airlines who passes through O’Hare International Airport may stop by the organization’s new health clinic for treatment of routine...
You can trumpet your organization’s core values and unshakable ethics. But your actions will influence what employees think far more than your words.
Promoting from within can save recruiting costs and staff time if you choose the right employees. But internal hires often go wrong for one simple reason: HR...
To bring cultures together, identify differences in attitudes and work habits. Then address the differences so that everyone gains a better understanding of their...
When companies need to cut corners, one of the first things executives slash is the training budget. When that happens, it’s time for HR to get creative. Here...
A few hours after you hear a presentation, ask yourself, “What do I remember?” If you recall anything, it will probably be a story. No matter how well a...
