What do you give the boss who is retiring?

  • January 30, 2009

Question: “I have worked with my boss for 20 years, and he will retire in June after 33 years with the organization. He is moving out of state. He will receive a...

The key to great inquiry fulfillment

  • January 24, 2009

Suppose you had responded to an advertisement from a manufacturer of forged steel valves and requested more information. How would you react to this reply?

Staple right, staple left or staple middle?

  • January 04, 2009

Say that within a three-page document, the first and third pages are vertical, and the middle page is horizontal. How do you arrange them for stapling? Do you turn...

Can we require worker to wear hearing aid?

  • January 04, 2009

Q. An employee with severe hearing loss refuses to use his hearing aid. He works in a loud environment with forklifts and other hazards. Can we force him to wear the...