Disappearing office supplies

• January 20, 2006

Question: On and off, stationery items like staplers, calculators and such disappear from our office. Writing our names on them seemed a good idea until someone said...

Gum popping!

• January 13, 2006

Question: I work in a nice office with a lot of nice people around. Sometimes, however, the lady next to me in her cube will chew gum ... then, she will pop it. Not...

Wrong decisions vs. bad decisions

• January 01, 2006

While even the best leaders aren’t perfect decision-makers, it’s still true that a wrong decision is different from a bad decision.

Recall names with Look, Snap, Connect

• January 01, 2006

Never forget a person’s name again. Sound like a pipe dream? Not if you use Gary Small’s Look/Snap/ Connect technique. “The major reason we forget...