Nancy Flynn is the founder of The ePolicy Institute, the world’s leading electronic policy writing and training firm. An industry pioneer, Nancy Flynn is the author of Writing Effective E-Mail and The e-Policy Handbook, the first books to address email writing and electronic policies in the workplace. Her other titles include The ePolicy Toolkit and The Social Media Handbook. Trusted for her knowledge and integrity, Nancy Flynn is a go-to media source who serves as an expert witness in electronic policy-related litigation. Visit ePolicyInstitute.com to learn more.