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A revolving door of staff can be very costly, so it’s important to spend time focusing on what’s really motivating employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.

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With some employees, the problem isn’t a matter of ability, it’s a matter of attitude. This can manifest itself in everything from quiet disobedience to outright insubordination. How should you respond?

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There are a lot of moving parts to a business trip: air travel, hotel reservations, location logistics, and the list goes on. It gets especially complicated when the trip involves other people. Let OneNote coordinate it all.

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Microsoft Certified Trainer Melissa Esquibel shows you how to create a fully organized one-stop shop for all the PowerPoint slides you’ve created.

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A bad attitude that starts with one employee can quickly infect co-workers if you don’t rein it in. Here are the top 10 tips for confronting employees whose negative behavior has begun to affect the workplace.

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Is your experience trying to get Excel data into PowerPoint filled with frustration? Microsoft Certified Trainer Melissa Esquibel provides video tips.

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Talking to employees about performance problems, attendance issues or an upcoming layoff can be difficult, but there are steps you can take to make those conversations easier. Here are four tips to help you.

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As a manager, you know how important it is to use the correct employment terms with employees. Using the wrong terms can expose your company to expensive lawsuits. The top five “lightning rod” terms to avoid with employees:

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A progressive discipline system is the best way to correct employee performance problems. It’s also the best way to protect against wrongful termination lawsuits. It allows you to ensure that any employee fired because of inferior performance was treated fairly and in accordance with your company’s policies. Here’s a five-step model for progressive discipline:

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You’ve heard of SharePoint, but you’re not quite sure what it does and how it can help you. Simply put, SharePoint is a place to collaborate and share resources. Microsoft Certified Trainer Melissa Esquibel explains how to use this program effectively.

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There are some easy ways to build point-and-click navigation into large, complex Word documents. Here are the steps, as well as some time-saving keyboard shortcuts to help you do this even faster.

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While the legal requirements to retain records are complex, you’re probably safe in dumping those 1984 vacation-day requests. Still, knowing which records to save or toss can be critical to your business, particularly in defending against a lawsuit.

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One simple misstep in HR could cost your company hundreds, thousands or even millions of dollars. What are the biggest HR legal risks to be aware of?

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Many boards struggle with learning the basics of Robert’s Rules of Order. During this video, Certified Speaking Professional Susan Leahy gives her top tips on mastering the three essential motions used in most meetings.

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When managers conduct job interviews, they walk a fine line. They have to be polite, assertive and aware of illegal questions. Here are the five most common mistakes managers make when conducting interviews.

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Lawsuits and legal complaints have been exploding nationwide over the past decade. Managers should know the basics of employment law to prevent legal disputes. How well do you know the law? Take this quiz.

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While Word forms may look good, they can cause a lot of frustration if they don’t behave when someone fills them out, and even result in incorrect data. Microsoft Certified Trainer Melissa Esquibel shows you how to create great Word forms that behave.

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If you think about it, a project plan is really just a list of tasks. Put it in Excel, add start and due dates, and you have a means to easily and effectively track progress. Microsoft Certified Trainer Melissa Esquibel shows you how to do that in this video.

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While you can’t expect an employee to leave a termination meeting happy, you can take a few simple steps to calm the person down and reduce the chances that he or she will walk across the street to a lawyer’s office. Here are five smart tips for conducting terminations.

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Many managers don’t know exactly how to utilize their assistants. In this video, workplace expert and trainer Bonnie Low-Kramen provides her top five tips for getting the most out of your assistant.

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