Sample communications specialist job description and interview questions

Are you looking to hire and need the perfect communication specialist job description to bring in top talent? Hiring is a lengthy and costly process so it’s best to get it right the first time — and that means bringing the best applicants into the interview process. This job description template will help you understand the role of a communication specialist and what to look for in potential candidates.

In this BusinessManagementDaily.com article, we cover:

  • Communications specialist job description checklist.
  • Interview questions for hiring the best communications specialist.
  • Responsibilities and duties of the communications specialist.

So, before you hire a communications specialist for your business, read all about communication specialists’ duties to help you make the right decision.

Communications specialist job description

Position: Communication’s specialist, Communication coordinator

Salary Range: It’s a good idea to include a salary range for your position to avoid having applicants that might later reject an offer.

Reports To: Who will the communication specialist report to in your company?

Communication specialist job description

We are seeking an individual to manage production cycles from draft manuscript to finished product for all company publications (including electronic) under deadline pressure. The job entails setting up schedules, coordinating trafficking, and keeping department executives informed of progress; and being responsible for copy-fitting, type specification, proofreading, layout, formatting, creating camera-ready art. You’ll be providing instructions to outside vendors, and will be responsible for producing all new and revised communications products to create camera-ready mechanicals.

The marketing communications specialist must have punctual time management for handling tasks in a timely manner. Since this job is similar to a public relations specialist, it’s important that external communications and internal communications are made as clear as possible.

Qualifications & skills

This position of Communications coordinator at our firm requires you to develop and monitor methods for using the Internet and e-mail systems to promote company products and publish company information; juggle and enforce art, writing, and production deadlines to meet printing and fulfillment deadlines for all new and revised publishing products; keep production costs under control by comparing vendor terms and carefully monitoring bills; and design in-house promotional materials to fit specifications.

Must be detail-oriented and work well under pressure, as well as possess excellent organizational and communications skills so that you can deal with managers in all departments and levels, and work with freelance writers. Requires thorough knowledge of word processing and desktop publishing software programs, as well as use of electronic means for marketing and publications.

Additional qualifications include:

  • Must be detail-oriented and work well under pressure.
  • Excellent organizational and communications skills are required to support managers in all departments and levels, and to work with freelance writers.
  • Requires thorough knowledge of word processing and desktop publishing software programs, as well as the use of electronic strategies for marketing and publications.
  • Bachelor’s degree in English or a business-related field, and at least two years of experience working hands-on.
  • Organizational skills.
  • Presentation skills.
  • Must be able to successfully plan events.
  • Public speaking ability.
  • Verbal communication and writing skills.
  • Simple coding skills (HTML, CSS, etc).
  • Basic graphic design experience.
  • Firm project management ability.
  • Excellent communication skills/Effective communication.

Communication specialists responsibilities and duties

Below are approximations of the amount of time you’ll spend carrying out key functions of the position.

Percentage of Job Duty
______ % Produces all new and revised communications products to create camera-ready mechanicals. Includes working with editors, directing all outside vendors, formatting page layout, creating computer illustrations, and reviewing freelance work to ensure conformance to style guidelines. Performs cut-and-paste artwork as needed.
______ % Develops and monitors methods for using the Internet and e-mail systems to promote company products and publish company information.

______ %

Juggles and enforces art, writing, and production deadlines to meet printing and fulfillment requirements for all new and revised publishing products.

______ %

Keeps production costs under control by comparing vendor terms and carefully monitoring bills.
______ % Designs in-house promotional materials to fit Marketing department specifications.

______ %

Regularly proofreads all other marketing material.

______ %

Managing press conferences.

______ %

Producing/managing social media content.

______ %

Communicating with stakeholders.

______ %

Manage communications & social media budgets.

______ %

Execute on communication campaigns and outreach.

______ %

Update and make changes as needed to company website.

______ %

Design layout for all new products for maximum readability and marketing potential, including type specifications, page layout, and art.

Education/Background

Bachelor’s degree in communication, marketing, public relations, English, or a business-related field, and at least two years of full-time hands-on experience required. Entry-level communication specialist positions require at least a high school diploma.

Communication specialist interview questions

Once you bring in great candidates, consider some interview questions for achieving the best results for hiring a communication specialist. These questions will help you distill the traits or qualities you want out of your communication specialist using the answers given. Use a 1-5 rating system to grade the applicant’s answers. You may also require a cover letter from applicants.

Here are a few interview questions to consider:

  • How would you react if you tried an innovative solution to a communications problem and it failed?
  • Think of the most successful project of your career. What pre-production preparation gave you the biggest advantage?
  • Tell me about a time you had to put in extra effort to meet a tight production deadline.
  • Everyone makes production errors. How do you check your own work?
  • Have you ever had a piece of a project “slip through the cracks”? What did you do to get back on track? How were you able to keep it from happening again?
  • What methods do you use to ensure adherence to monthly or weekly schedules?
  • What kind of proofreading workload are you accustomed to?
  • Do you know and use standard proofreading symbols?
  • What steps have you taken to increase your computer knowledge?
  • How often did you use the same vendors in your previous/current job? What caused you to change?
  • Evaluate: Look for someone who will take the initiative and switch vendors when necessary for cost or quality control, for example.
  • How do you communicate changes and other important information up and down the “production line”?

Wrapping up interview questions

Human resources: feel free to add additional questions to the list that may be specific to your operation.

Write an overall impression of the applicant, and give them an average rating of 1-5 for further comparison with other applicants.

You can also give upper management three recommendation choices:

  • Hire
  • Do not hire
  • Second interview

Follow the above formula for successfully hiring candidates for the communications specialist position. Don’t forget to spread wide when putting out job postings — the more online platforms you use for hiring, the better the candidates you’ll get. We hope this helped you hire the perfect communications specialist.

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