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Confronting poor performers: 6 tips for managers

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in Leaders & Managers,Management Training,Performance Reviews,Team Building

No manager enjoys having "the talk” with employees. But ignoring an employee's poor performance won't make the problem go away; it'll only make things worse.

If you're apt to take the head-in-the-sand approach to employees' job failings, you're not alone: Only 31 percent of U.S. workers agree with the statement that "My manager confronts poor performance,” according to a recent KEYGroup survey.

And companies that tolerate poor performance will drive away top performers who are unhappy working in such an environment.

The solution: Approach workers about their performance problems in a fair, problem-solving manner. When you confront such people in a tactful way, you'll find that one of two things happens: They improve or they move.

According to the KEYGroup, here are the six rules of engagement:

1. Be specific

If an employee has been consistently late, specify the number of times or amount of time. Avoid exaggerations, such a...(register to read more)

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{ 5 comments… read them below or add one }

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Courtnie W. May 13, 2017 at 10:43 pm

This is great advice to share with my Managers. Thanks!

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Anonymous March 27, 2012 at 12:55 pm

All I ever get is negative feedback. It’s very rare that I get any kind of praise.

I’m looking for work elsewhere.

Reply

Daniel Bul February 22, 2012 at 4:43 am

This is a very educative update for both working class to improve skill of how they can rasie the performance of their staffs. I always check the updates and got useful info.
cheers

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