No manager enjoys having "the talk” with employees. But ignoring an employee'swon't make the problem go away; it'll only make things worse.
If you're apt to take the head-in-the-sand approach to employees' job failings, you're not alone: Only 31 percent of U.S. workers agree with the statement that "My manager confronts poor performance,” according to a recent KEYGroup survey.
And companies that tolerate poor performance will drive away top performers who are unhappy working in such an environment.
The solution: Approach workers about theirin a fair, problem-solving manner. When you confront such people in a tactful way, you'll find that one of two things happens: They improve or they move.
According to the KEYGroup, here are the six rules of engagement:
1. Be specific
If an employee has been consistently late, specify the number of times or amount of time. Avoid exaggerations, such a...(register to read more)