Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Here's your monthly language tuneup.
10 rules for presenting yourself with perfection.
Many writers develop their own quirks and styles over time, and it’s possible to identify their writing just by the words and phrases they use. One common style quirk is using prepositions too much, especially the word “of,” says Grammar Girl blogger Mignon Fogarty. “Overusing it can make your writing sound passive and fussy.”
While email can allow you to avoid an awkward or heated in-person exchange, the for­­mat does little to re­­solve the conflict and move the relationship forward. Instead of lashing out, follow this advice.
One of the most cost-effective ways for companies to get great word-of-mouth marketing is to provide excellent customer support and service. Great customer service teams share common traits that you can copy, says Gregory Ciotti at Help Scout, a help-desk software tool. Ciotti shares some he’s observed.
It has to do with the feeling you want to create in your readers.
Follow the unwritten rules of networking ... Extend your Wi-Fi with plug-in device ... Stop wasting so much time on planning.
Keep these in mind when launching an electronic ‘zine to grab them by the lapels and bring in their business (or just their undivided attention). They apply whether you’re blasting to 50,000 people or just that strange department on the floor beneath you.
Undoubtedly, LinkedIn is the social media tool of choice for professionals. Whether you are building your network to gain career opportunities, reach potential contacts or stay connected with peers and colleagues, make sure you follow these rules.
How many emails do you send and receive each day? Probably so many you’ve developed bad habits and reflexes you don’t even think about anymore.
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