Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The goal of technical writing is to clearly and concisely explain a point or offer direction. Here are four tips for better technical writing.
As language has become more casual, the use of “so” to begin sentences is becoming more common. Here are three very good reasons to banish that usage.
Having well-organized cue cards gives you added security when you take the stage. However, if you keep your eyes glued to your cue cards, you may neglect to inject gestures and facial expressions into your presentation.
If you have a corporate newsletter, ensure that the time you invest in creating it is worth it. Create a newsletter employees will actually read with these tips.
Projecting your voice to reach the entire room can be difficult. Use these four tips to use the power of your voice more effectively.
Cold-calling is often necessary for business development; it’s also disliked by even the best sales reps. The next time you face a list of phone numbers, use these techniques to improve your approach:
For you to remain credible, your words must match your actions. Here are five actions that keep your credibility strong:
When communicating within your industry, business jargon is very common and often becomes second nature. When communicating with clients or potential business partners, it’s likely less appropriate.
To prioritize your goals, figure out your supervisor’s top goals for your team. If you don’t know, ask. Then identify which of your tasks will help the team meet those goals.
Defuse means “to make less dangerous, tense or embarrassing.” Diffuse means “to pour out and spread, as a fluid."
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