Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Before you can step into a leadership role, you must first demonstrate to the higher-ups that you’re prepared for the next level. But, how do you do that?
The worst thing you can do with a passive-aggressive person is join in their ineffective communication practices. Instead, Preston Ni, author of How to Communicate Effectively and Handle Difficult People, suggests taking these tips.
Make sharing the first thing you do when you get home after work ... Take 225 words of notes per minute with a pen ... Does it really take 10,000 hours of practice to master a skill as author Malcolm Glad­­well claims?
Most grammar mistakes can be avoided if you have the discipline to re-read your work before printing, submitting or pressing send, so put these reminders from experienced copywriter Hayley Mullen to use next time you sit down to put your thoughts in writing.
Toxic personalities are an unfortunate part of many workplaces, but you can learn how to handle saboteurs and still shine professionally, says development expert Kim Zoller.
Recent research suggests that supervisors target those who are least likely to defend themselves. This dysfunctional pattern can be shifted if you’re willing to take action.
Admins need a lot of information to do their jobs right, and it can be frustrating when you don’t have all you need through no fault of your own. What to do when it’s the higher-ups keeping you in the dark?
There’s one sure way to lose an audience during your introduction: Talk about yourself. Just because the audience is there to hear you speak doesn’t mean they care about you.
Empower employees closer to the action to handle lower-level questions, problems and decisions. Doing so will offer you more time for long-term projects and upper-level decisions that truly warrant your involvement.
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