Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

Top 5 ‘lightning rod’ terms to avoid with employeesAs a manager, you know how important it is to use the correct employment terms with employees. Using the wrong terms can expose your company to expensive lawsuits. The top five “lightning rod” terms to avoid with employees:
4 strategies for being assertive

Colette Carlson, founder of Speak Your Truth and columnist for Business Management Daily's Administrative Professional Today newsletter, shares her four key points to being assertive, yet professional, to communicate what you want at work.

 

Getting Excel into PowerPoint painlessly

Is your experience trying to get Excel data into PowerPoint filled with frustration? Microsoft Certified Trainer Melissa Esquibel provides video tips.

Join us for a special employment law training eventAttend our LEAP Conference April 8-10 to learn the best labor and employment law strategies to ensure your organization is complying with legal requirements — and stays out of court.
Join us for a special ACA training event

Attend our Obamacare Summit on April 8 to learn the best compliance strategies for the ACA from our expert speakers. You can attend this conference via live, interactive webcast or in person at the Bellagio hotel in Las Vegas.

How to retain staff and increase profitsA revolving door of staff can be very costly, so it's important to spend time focusing on what's really motivating employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.
How to create fillable forms in WordWhile Word forms may look good, they can cause a lot of frustration if they don’t behave when someone fills them out, and even result in incorrect data. Microsoft Certified Trainer Melissa Esquibel shows you how to create great Word forms that behave.
Your crystal ball: What employees want and don’t want

Wouldn’t it be great if you had a crystal ball to see what each employee wants or doesn’t want? Unfortunately, crystal balls don’t exist. But all is not lost. Here are some surefire things everyone on your staff wants — and doesn’t want.

Navigate documents in Word with ease

There are some easy ways to build point-and-click navigation into large, complex Word documents. Here are the steps to quickly navigate your largest documents, as well as some time-saving keyboard shortcuts to help you do this even faster.

A crash course on working with an assistant

Many managers don’t know exactly how to utilize their assistants. In this video, workplace expert and trainer Bonnie Low-Kramen provides her top five tips for getting the most out of your assistant.

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