Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

How to use Outlook Search Folders

With the newest versions of Microsoft Outlook, the Search function became must faster. But most people still need help navigating the maze of their archived emails.

How to be a master minute taker: 3 tipsChristy Crump, who has 25+ years of experience as an administrative professional, provides her top tips to diminish the fear of forgetting to record something important.
Picture magic in Microsoft Word 2010 and 2013If you’ve upgraded to Microsoft Office 2010 or 2013, there are some exciting new picture options available. Microsoft Certified Trainer Melissa Esquibel explains how to use the background removal feature.
A crash course on working with an assistant

Many managers don’t know exactly how to utilize their assistants. In this video, workplace expert and trainer Bonnie Low-Kramen provides her top five tips for getting the most out of your assistant.

Working with Tracked Changes in Word

Track Changes is a Word feature that allows you to see exactly what was changed in a document by using a kind of markup notation. Microsoft Certified Trainer Melissa Esquibel discusses the what, why and how of using this tool.

Top 5 ways managers can improve performance reviews

Performance reviews can bring stress to both sides of the table. However, with the right planning by supervisors, the meeting can be a productive, stress-free event.

Microsoft SharePoint in a nutshellYou’ve heard of SharePoint, but you’re not quite sure what it does and how it can help you. Simply put, SharePoint is a place to collaborate and share resources. Microsoft Certified Trainer Melissa Esquibel explains how to use this program effectively.
Overcoming ‘negative vibes’ among your staff: 10 tips

A hard-core bad attitude that starts with one employee can quickly infect co-workers if you don’t rein it in. Here are the top 10 tips for confronting employees whose negative behavior has begun to affect the workplace:

How to work with master decks in PowerPointMicrosoft Certified Trainer Melissa Esquibel shows you how to create a fully organized one-stop shop for all the PowerPoint slides you’ve created.
Sexual harassment: What managers need to knowAs a manager, you have a legal responsibility to be on the lookout for misconduct. Here’s what’s considered sexual harassment in American workplaces and how to react if you see it or hear about it.
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