Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

A crash course on working with an assistant

Many managers don’t know exactly how to utilize their assistants. In this video, workplace expert and trainer Bonnie Low-Kramen provides her top five tips for getting the most out of your assistant.

Getting Excel into PowerPoint painlessly

Is your experience trying to get Excel data into PowerPoint filled with frustration? Microsoft Certified Trainer Melissa Esquibel provides video tips.

5 tips for legally safe terminationsWhile you can’t expect an employee to leave a termination meeting happy, you can take a few simple steps to calm the person down and reduce the chances that he or she will walk across the street to a lawyer’s office. Here are five smart tips for conducting terminations.
Microsoft Excel for project management

If you think about it, a project plan is really just a list of tasks. Put it in Excel, add start and due dates, and you have a means to easily and effectively track progress. Microsoft Certified Trainer Melissa Esquibel shows you how to do that in this video.

Top 5 ways managers can improve performance reviews

Performance reviews can bring stress to both sides of the table. However, with the right planning by supervisors, the meeting can be a productive, stress-free event.

How to be a master minute taker: 3 tipsChristy Crump, who has 25+ years of experience as an administrative professional, provides her top tips to diminish the fear of forgetting to record something important when taking minutes during a meeting.
The top 5 manager mistakes that cause lawsuits

Employee lawsuits are exploding nationwide in the past few years and manager mistakes are the cause of many of those lawsuits. That's why it's important to at least know the basics of employment law.

How to create fillable forms in WordWhile Word forms may look good, they can cause a lot of frustration if they don’t behave when someone fills them out, and even result in incorrect data. Microsoft Certified Trainer Melissa Esquibel shows you how to create great Word forms that behave.
4 tips for handling tough talks

Talking to employees about performance problems, attendance issues or an upcoming layoff can be difficult, but there are steps you can take to make those conversations easier. Here are four tips to help you.

Navigate documents in Word with ease

There are some easy ways to build point-and-click navigation into large, complex Word documents. Here are the steps, as well as some time-saving keyboard shortcuts to help you do this even faster.

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