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People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Everyone means well. Food is fun, and we all grew up hearing that we shouldn’t waste it. But what role should it play in the workplace?
At West Monroe Partners, a Chicago-based management consulting firm, you can meet the Chief Executive Officer, the Chief Financial Officer and the Chief Hot Sauce Officer.
As a leader, you need your employees to accept your guidance and follow your rules, so address the behavior immediately, following this advice.
Media richness theory, introduced by Richard L. Daft and Robert H. Lengel in 1986, holds that some methods of communication reproduce information much more effectively than others.
David M. Kreps, a Stanford economist, explains the different approaches of getting people going.
If you have to deal with an impatient employee who may be more focused on the next job than the current one, here’s what you can do.
Even your best employees have communication habits that get under your skin. Follow this advice on how to respond—and put an end to these annoying communication gaffes.
Could permitting employees to take a short nap re-energize your workplace? The National Sleep Foundation touts that 20–30 minutes of shut-eye can improve mood, alertness, and performance.

Q. My efforts to motivate people are not doing so great, and I have a feeling what would work better is a bit of showy exuberance, or a fiery display of some kind to break the calm around here. How can something like this backfire?

Bullying is not conflict or simple acts of incivility, it is ongoing and pervasive abuse that causes stress, anxiety, and depression, which leads to health conditions such as high blood pressure and heart disease.

Q. I don’t have time for ramblers who fail to edit themselves. How do I express to someone that the clock is ticking on my attention span?

Increased workloads … tighter deadlines … fewer resources. All of these have conspired to put a premium on employees’ ability to remain focused on the details of their jobs. Here are five free or low-cost sources designed to measure and improve attention to detail.
Like it or not, your people must be able to adapt to new circumstances. Here are some tips to help you make it easier for your employees to swallow that inevitable change.

Staff look tired and dragging their feet? Here are the causes and cures.

Major problems can erupt when supervisors have to manage people they just don't get along with. Smart managers defuse that tension by focusing on tasks, projects and results—not personalities.
Want to retain more of your top performing employees, increase engagement and productivity, and support their interests and future goals? Introduce your team to career pathing.
Don't pile too much on a talented employee.

If you act one way while angling for a promotion—befriending as many people as you can and acting as if you’re their No. 1 fan—and then abandon them as soon as you’re the boss, you will lose their respect for good. William Shakespeare understood this.

The U.S. Bureau of Labor Statistics projects that by 2024 the labor force will grow to about 164 million people. That number includes about 41 million people who will be ages 55 and older—of whom about 13 million are expected to be ages 65 and older.
You encourage teamwork among your staff, but no amount of preaching will help if certain workers relish their independence, bear grudges against co-workers or fear being left out when it’s time to roll the credits. To win them over, meet with them privately and ask four questions.
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