People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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To walk the fine line of being both a manager and a counselor, here is some advice.
You enter into a coaching relationship with enthusiasm. But over time, the fire can go out—and you dread what you initially enjoyed.
Powerful people often insist that they’re great listeners. In truth, however, some of them interrupt frequently and rarely listen with an open mind.
Q: I have a budding star who I’m grooming for a senior role here. I keep hearing I should move him around to different jobs, exposing him to new challenges. But he loves his current job, and he’s outperforming everybody. Why change what works so well?
The most overlooked key to time management boils down to one word: “no.”
A little holiday spirit is just what you and your employees need.
Early in her career, Dalyla Santos found herself managing people at a big law firm in Orlando, Fla. But the newly minted lawyer wasn’t sure what to do.
If you begin a difficult conversation in a fretful frame of mind, you’re already in trouble. Your anxiety may lead you to say or do things that make matters worse.
A new management approach known as Radical Candor is generating buzz and raising eyebrows. It calls for the kind of direct confrontation and painful truth-telling that’s traditionally considered verboten in the workplace.
No British rider had ever won the Tour de France when Brailsford took over Team Sky, Great Britain’s professional bicycling team, in 2010. But Brailsford had a simple strategy for success.
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