People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

Page 1 of 107123...102030...Last »
Looking for ways to show your employees and co-workers how much you value them? Use these compliments that people love to hear and brighten someone’s day.
A worker has fouled up big time—severely enough to justify immediate termination. Yet you feel like he may deserve a second chance. Here’s how you can go about giving it to him.

Part of the job of a military leader involves helping raw recruits gain confidence so that they feel like they belong in the unit. Otherwise, their self-doubt can make them a liability to the team.

Part of the job of a military leader involves helping raw recruits gain confidence so that they feel like they belong in the unit. Otherwise, their self-doubt can make them a liability to the team.

As a new fighter pilot, JV Venable recalls the day he participated in his first operational fighter squadron. In poor weather, Venable was among four jets forced to fly a complex maneuver in the skies over Turkey. He did not execute well.

While he landed safely, he knew his squad noticed his shaky piloting. Because he was new to the unit, he worried that he had lost any chance to establish credibility.

In the van heading home, the most respected member of the squad, Bill “Blaze” Binger, exclaimed, “I got to tell you boys, that was one of the worst approaches of my life. I was all over the sky and never did settle into a smooth rhythm. It was mighty ugly!”

Venable suddenly relaxed. He figured that if the team leader felt so disappointed in his performance, Venable’s mistakes didn’t stand out as much.

“If someone with his experience and reputation could fly a bad approach, then maybe I wasn’t so bad after all,” Venable thought. 

Later, Venable realized that Binger had been flying right behind him—and could see Venable’s every bob and weave. It made Venable appreciate Binger’s self-criticism even more.

“To this day, I don’t know if he was really talking about himself,” Venable says. “Or if he was trying to let me know that even the best fall short every now and then.”

Venable went on to lead the U.S. Air Force Thunderbirds and a combat group of 1,100 airmen in the Persian Gulf.

— Adapted from “Building Commitment on Your Team,” JV Venable, www.greatleadershipbydan.com.
Sometimes, the best meetings follow an unconventional path. Rather than stick to an all-business agenda, some leaders experiment with different types of gatherings to encourage participants to loosen up.
A new Gallup poll reveals that millennials want a “holistic relationship” with their supervisors. Meaning they want the boss to ask about their weekends.
Want to get the most from your remote staff? Showing that out of sight does not mean out of mind encourages them to step up their game and contribute to the company’s development.
Believe it or not, certain “leaders” actually say this stuff. Steer clear of anything like it, even milder variants.

Looking to build trust with your team? Start with an experiment. Commit to going 90 days without complaining, criticizing or condemning. And if you’re really serious about creating a more trustworthy culture, enlist your senior executive team to join you in this 90-day challenge.

If you ask people to list the traits of effective leaders, many would assume that it pays to be helpful, compassionate, generous and trusting. But those characteristics could also describe frail, weak-willed leaders. Pleasant personalities do not necessarily make great leaders.
Here’s how to navigate this tricky work problem—without wrecking the relationship.
Page 1 of 107123...102030...Last »