People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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The three criteria for polite communication that we probably learned as kids haven't changed one iota since then—so why have so many on the staff never been able to internalize them?
Mike “Coach K” Krzyzewski, head coach of the Duke men’s basketball team, has many on-the-court successes. He was the first Division  I men’s basketball coach to reach 1,000 wins, he has five national championships and he coached the 2008 and 2012 U.S. Olympic teams to gold medal victories. Take his advice for leading a team to success.
A recent survey revealed many people would be more engaged in their work if only their bosses could paint a picture of their future.
It’s not enough to simply offer em­­ployees feedback. You have to provide feedback that they can put to use. If your feedback is up to snuff, you can honestly answer “True” to the following statements.
Teachers are some of the first “managers” people ever encounter. In honor of back-to-school season, here are five ideas worth borrowing from teachers for your own workplace.
One tool Lakshmi Narayanan has used to build teamwork is an affair called “annual day,” in which top performers come onstage and receive a trophy, often presented by a customer.
Over the past few years, Zappos CEO Tony Hsieh has revolutionized the concept of management. But it’s an open question whether his most recent moves are for better or worse.
Do you sometimes wonder if you are being too hard on your employees? Or do you ever ask yourself if you should be expecting more from them? Here are four things that you can and should expect from your employees.
Before an employee’s performance slips or he or she quits altogether, take these steps to correct the situation.

Prepare for a tough conversation as carefully as you would prepare for an important meeting with a client. Here are three effective steps to take when laying down the law.

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