People Management

With some employees, it isn’t a matter of ability, it’s a matter of attitude. And while you can’t control someone’s horrible personality, you can decide how you’re going to respond. Use these scripts and strategies to confront problem employees and effectively manage employee discipline so you can bring motivating back to the forefront of your workday.

The first rule of people management is not to let one bad apple spoil your whole bunch. Difficult people can put a strain on the productive members of your team.

Make the most of your human capital. Browse our articles on the good, the bad and the ugly of People Management…

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Graveyard-shift work is growing rapidly, among both white-and blue-collar jobs and in all industries, and on teams whose managers supervise both day-and night-shift workers. Some tips:
After you've mastered making a good impression, don't forget how to build rapport and alliances with co-workers.
To convince a worker to help with grooming the next in line, send this message.
A CEO cannot play referee to resolve every internal dispute. But leaders need a strategy to address employee complaints about each other.
Suspend all prejudices for a minute, and try to understand why these fresh young thinkers do what they do. It's all about the economy.
In the real world, it's never quite that easy to perk up employees, is it? Here are five warning signs that they may be falling into a funk—and how to fix it.
For Brian Walker, leadership and inspiration go hand in hand. The CEO of Herman Miller wants the company’s roughly 5,700 employees to love their jobs, so he reminds his staff that the company’s goal is “to create a better world around you.”
Employee engagement starts with an engaged manager. It’s important to know the general “wants” of employees, but it’s better for supervisors to connect with the specific needs of each worker. Consultant Mel Kleiman suggests managers need to regularly ask themselves these four questions about each of their employees.
"We’re in an industry with 115% annual turnover," says Brian Fielkow, president and CEO of Jetco Delivery. "Our raw number is about one-third of that." How does he craft a culture than resonates with employees?
Is your biggest time waster: texting? surfing the web? chatting with co-workers? A new Career­Builder study reveals behaviors that employers say are the biggest productivity killers in the workplace.
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