Learn practical strategies and dialogue for handling the most awkward discussions.
Tough Talks: How to Conduct Difficult Employee Discussions
Foul language ... offensive behavior ... poor work habits ... inappropriate attire ... tardiness ... personal hygiene.
These types of discussions are the most difficult for HR professionals and department managers to have. But most people have never learned how.
Now you can.
Tough Talks will arm you with the words and actions to handle awkward discussions and defuse delicate—and sometimes legally risky—situations. Learn how to sidestep potential embarrassment and conduct clear, direct discussions with employees.
In this 75-minute session, Allison West, a noted nationwide expert on employment practices, gives you practical examples, strategies and new techniques to use in those tough, but necessary, conversations to avoid an escalation and potential lawsuit.
For example, you will discover the best approaches to handle employees who:
Spread negativity and drive down morale
Take excessive smoking breaks
Use vulgar or foul language
Engage in conduct they don't know is bothering co-workers
Have personal hygiene or odor issues
Constantly inject religion or politics into the workplace
Have been accused of harassing conduct
May need discipline but are otherwise solid performers
And many, many more
This recording is the ultimate guide for HR professionals and supervisors who need some guidance on what to say after "Got a minute?" You'll learn practical strategies and dialogue for handling even the most awkward discussions.
Stop taking the path of least resistance and start tackling those sticky issues head-on today.
Pat DiDomenico Editorial Director, Business Management Daily
P.S. Your satisfaction is unconditionally guaranteed. If Tough Talks fails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
Hear a Free 90-Second Clip of Tough Talks from Allison West:
About Your Speaker:
Allison West, Esq., SPHR, is the founder of Employment Practices Specialists, a training and consulting firm based in California. She uses her employment law background and vast knowledge of HR practices to help employers prevent and resolve employment claims. Allison is a sought-after trainer and speaker known for her dynamic presentation style. Her presentations have been featured at the Society for Human Resource Management’s annual conference.
Who Should Listen:
Supervisors and managers
This recording has been approved for 1.25 credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI).
"The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute's criteria to be pre-approved for recertification credit."
This recording is sponsored by: Business Management Daily 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 (800) 543-2055 • Customer@BusinessManagementDaily.com