Emily Post's Guide to Business Etiquette for the 21st Century
In a world of texts, tweets, “cube farms” and Casual Fridays, have manners gone the way of the dodo? An AP/Ipsos poll says that 69% find people ruder than a generation ago. But rudeness isn’t just bad form – it’s bad business.
The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. In today’s competitive climate, knowing how to act – and how NOT to – can spell the difference between success and failure.
That’s why Business Management Daily has teamed up with the famed Emily Post Institute to present a program on this important topic. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.
Business etiquette expert (and Emily’s great-great-granddaughter) Anna Post will present a fast-paced, informative guide to how manners (good AND bad) can impact morale … staff turnover … and your bottom line. You'll discover:
7 guides to modern office manners
Appearance counts: the proper way to look, sound and even smell
Ways your office or cubicle can project a professional image
4 non-verbal indicators of good business manners
Cell phone and smartphone etiquette
When to NEVER use IM or email
Social networking etiquette
Good business etiquette will help you attract and retain talent … boost morale … and improve EVERY facet of your operations.
Pat DiDomenico Editorial Director, Business Management Daily
P.S. Your satisfaction is unconditionally guaranteed. If Emily Post's Guide to Business Etiquette for the 21st Century fails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
Hear a Free 90-Second Clip of Emily Post's Guide to Business Etiquette for the 21st Century from Anna Post:
About Your Speaker:
Anna Post is Emily Post’s great-great-granddaughter and an author and spokesperson for The Emily Post Institute. She has presented Emily Post Business Etiquette Seminars at corporations, organizations and universities nationwide. Anna has written on etiquette in the 21st century for The Huffington Post, The New York Times, the Associated Press, Weekend Today and The Wall Street Journal, and is a graduate of the Emily Post Business Etiquette Train the Trainer Program.
Who Should Listen:
Supervisors and managers
This recording is sponsored by: Business Management Daily 7600A Leesburg Pike, West Building, Suite 300 • Falls Church, VA 22043-2004 (800) 543-2055 • Customer@BusinessManagementDaily.com