Are Your Employees Engaged?

Jathan Janove is Principal of Janove Organization Solutions, http://www.jathanjanove.com. Through consulting, executive coaching and training, he helps organizations maximize the human potential within them. Jathan is an internationally published author who has written Managing to Stay Out of Court: How to Avoid the 8 Deadly Sins of Mismanagement, which the late Dr. Stephen R. Covey described as “Marvelous! Every manager will benefit immensely,” and which Richard Drezen of the Washington Post described as “an extraordinarily useful book for managers and workers.” Jathan is also author of The Star Profile: A Management Tool to Unleash Employee Potential, which won a Gold Medal in Business at Book Expo America 2009.

Jathan is a frequent contributor to HR Magazine and speaker at SHRM conferences. He tweets @jathanjanove and writes a blog for Ogletree Deakins: Our Insights-Employee Engagement.

If you’d like to receive Jathan’s weekly e-letter (stories, best practices tips and selected video clips), please sign up here: http://eepurl.com/LvQ7X.

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Frank Wagner is a partner in the Marshall Goldsmith Group and co-founder of Stakeholder Centered Coaching. Clients include Microsoft, Intel and The Mayo Clinic. Read my interview with him …

Amy Haran is Executive Director of Communications of USANA Health Sciences. Profiled last year in Utah Business magazine’s “Forty under 40,” she oversees communications for USANA’s 400,000 independent distributors and 1,500 employees around the world. Read my interview with her …

Brian O. Underhill, PhD, is the Founder and CEO of CoachSource.com, the world’s largest executive coaching organization. It has over 1,000 coaches in over 45 countries. In this interview, Dr. Underhill explains what executive coaching is, why it’s become so popular and how to maximize coaching ROI.

Lynne Curry, Ph.D., is the President of The Growth Company and author of Beating the Workplace Bully (AMACOM 2016). In this interview, she shares her insights on workplace bullying, its prevalence and strategies and steps to eliminate it.

Shayna M. van Hoften is a partner with Hanson Bridgett, a Northern California-based law firm with more than 150 attorneys. Law360 recently ranked the firm #4 on its list of “The 100 Best Law Firms For Female Attorneys.” Here's Jathan’s interview with van Hoften.

Alan Cooper is a principal with The Tudor Group, which provides organization development (OD) consulting to hospitals and other healthcare facilities. Previously, he was vice president for learning and innovation at North Shore-LIJ Health System, New York (NSLIJ). During his tenure, his organization launched a multiyear project to create a culture based on learning and education, and as a way to create greater employment engagement and a customer-service, patient-centered hospital environment.

In 2010, Mary Lanning Healthcare, a Nebraska hospital with 1,200 employees, had low levels of employee engagement, which translated into high turnover and other unhealthy business metrics. In response, it launched an initiative to increase employee engagement. By 2014, the results were astounding, which resulted in it being one of 40 worldwide recipients of the 2015 Gallup Great Workplace Award. Bruce Cutright, Vice President of HR & Administration, describes the process.
Following our interview, Bruce Cutright was inspired to contribute additional thoughts and observations. I include them here. BRUCE CUTRIGHT: When I reflect on Mary Lanning Healthcare’s journey from low employee engagement to a highly engaged workforce, I am amazed, and amused, by my naiveté. I was perplexed by the organization’s high turnover rate of 22%. […]
Whatever your belief system, you can sometimes find useful stories in the bible. Here’s one on creating lasting conflict resolution.

If you’ve not done so already, consider listening to Simon Sinek’s TED talk, the “Golden Circle.” He describes a basic mistake nearly all organizations and people in business make.

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