Question: "After two years on the job, I've been given permission to come up with my own job title—my boss doesn't put much stock in them. Right now I'm basically your average administrative assistant, but I wonder if sprucing up my title will look good on a résumé or LinkedIn should I need to look for work somewhere else. Who knows, maybe I could gain more credibility here in the office, too. Should I call myself something a little fancier, or is there a downside to it?" – Melanie, Rehoboth, Del.
Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: "The company I work for caters every meeting no matter how brief, spends thousands of dollars for a service to keep office plants looking nice, constantly renovates to add TVs nobody watches and parking spaces nobody uses. I guess we can afford it, but I'm considering discussing this with my boss. I'm wondering about other admins' experiences with bringing up the delicate subject of the company throwing money away on extravagant things. What's the best way to go about it when I'm not totally sure how else that money should be spent—only that it seems enormously wasteful?" – Annabelle, Transcriber
Question: "The one thing I don't like about my new admin job is that we have to rate our co-workers every year! I'm dreading filling out that form. It asks us to rate people on a scale from 1 to 5 in a number of different work categories. The ratings are anonymous, but I'm afraid being really honest will cause resentment and strife if someone receives an accumulation of mediocre ratings. Realistically, wouldn't it be better to avoid giving 1s and 2s no matter how I feel, and just let our manager deal with visible performance problems?" - Monty, Tech Documentation Specialist
Question: "I've always hated the queasy 'new job' feeling that makes the first week at work so uncomfortable and uncertain, and now that I'm settled in as the head of my admin team, I really want to make new hires feel completely at ease from the very first morning they come to work for us. Does anyone have any tricks for getting someone to relax and take the first few days totally in stride?" - Wallace, Lead Admin
Question: "I have to send out 50 email invitations to a formal business dinner for important donors—the first of many, I think—and I'm really not sure how to address the recipients or phrase these invitations. There'll be no attachment. What should such an email look and sound like? In particular, what about the greeting, conclusion and subject line, and should I include any images or designs to give it a different tone than a normal email?" - Angelina, Membership Coordinator
Question: "I am responsible for keeping the keys and the scheduling calendar book for our two company vans. I constantly have employees walking into my office, e-mailing me or calling me to see if a van is available. They are used by employees for going on sales calls, running company errands or attending meetings, conferences, etc. I would like to automate this process so everyone can view a calendar on their computer to check availability and reserve a van on their own. Could we use Outlook or SharePoint? What method would you use?" - Lisa, Administrative Assistant
Question: "I've been applying for quite a few jobs recently. I've become wary of any job posting that leads to a long online template where I fill in forms and submit all my information through them, as opposed to places that simply ask for an emailed résumé. It seems to me that companies serious about finding the right person for a specific position only use the latter method instead of being so impersonal. Am I wrong? Have other admins found that a long online application process usually leads to silence?" - Victoria, unemployed admin