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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: "Do you have a favorite movie or TV show about the working life of an admin? Is there any scene that has ever made you think, 'This is totally what it's like to be me at work' or even 'This is so not the way it is'?" - the editors of Administrative Professional Today
Question: "I’m wondering what admins do to track phone messages for their exec? I've used a phone log right in Microsoft Outlook, but it doesn’t work in Microsoft 2016 so I've just been using an Excel spreadsheet." - Kathy, Admin

Question: "It's been said that many of us are losing our face-to-face people skills because of computers, email, texting, telecommuting, etc. Since it's easier than ever to get our work done in an impersonal way, without connecting in person as often, employees are getting cozy on their own little 'work islands' and may be forgetting the basics (and advantages) of constant human interaction. But do you think this is actually true—and if so, how is it making your job more difficult?" - the editors of Administrative Professional Today

Question: "Everyone seems to have a different way of creating their to-do lists. I've always been interested in how they go about it, and what their lists actually look like. Am I the only one who just scrawls things in a big notebook and messily crosses them out? How many people use Excel, Outlook, sticky notes, legal pads, posters, whiteboards or even emails to themselves? Is there some method that seems to work wonders for admins?" - Joe, Editorial Assistant

Question: "I have a co-worker who is good at her job but keeps getting in her own way with her many personality quirks. She just comes off as insecure, untrusting, high-maintenance and loud. Little by little the team is abandoning her in subtle ways. I'd like to know if I should help her merely by being patient and loyal, or if it would really be better to explain to her why exactly it is that she has so few allies left. And how would I even do that?" - Morgan, Laboratory Services Specialist

Question: "I actually stress out a little when my vacation rolls around, because I feel I should work far ahead as a courtesy to the team so they don't have to do anything for me that I could conceivably do in advance. Without them ever asking me to make that effort, sometimes I wind up working frantically because I don't want to burden anyone during those two weeks. Am I doing the courteous thing, or am I unnecessarily taking on too much?" - Shayley, Tax Preparation Assistant
Question: "It looks like my new job is going to require a little more office tech knowledge than I was prepared for. Just today I was asked to do something in Excel I wasn't sure how to. What do other admins usually do when they get stuck like this and the clock is ticking? What's their 'escape route' for finding a fast solution under deadline pressure?" - Mary, Registrar's Assistant

Question: “I’ve been hearing a lot lately about the concept of ‘managing up’ and how I should be more aggressively working with my supervisors, and even leading them toward decisions, so I can get ahead. Do any admins out there have examples of what they’ve done to be more like a manager of the people above them instead of just reacting to their needs? And did get it the result you wanted?” – Martha, Instructors’ Assistant

Question: "Say your boss came to you tomorrow and said that starting in the new year, one and only one of your admin tasks is going away forever—and you get to pick which it is. What would it be, and what is it about that thing that you just can't stand?" - the editors of Administrative Professional Today

Question: "Before our holiday lunch this week, each member of the admin team is supposed to read our personal New Year's resolutions from last December aloud at the table and tell about our progress on them—or lack thereof. Then it's time to announce new ones. I'm against this idea because it's bound to make someone feel a little inadequate and stressed at a time of year when we just don't need that. It's meant to be a fun activity, but what do other admins think—am I wrong to feel this is going to needlessly create more stress every year?" - Sasha, Service Desk Coordinator

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