To build a positive
Dwight Cooper, the CEO of PPR, a nurse staffing company that was voted one of the best places to work by the Society for Human Resource , dealt with the negativity problem by creating a company policy he called “The No Complaining Rule.”
The rule states, “Employees are not allowed to mindlessly complain to their co-workers. If they have a complaint, they can take it to a manager or someone who can do something about the problem, but they must also offer one or two possible solutions.”
— Adapted from “The Positive Business Manifesto,” Jon Gordon, Change This.
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