At some point, according to gurus Ronald Heifetz and Donald Laurie, you must adopt “balcony” thinking (as someone who’s standing on a balcony while looking down through the organization) and allow others to come up with solutions.
Reality: Leaders who fail to make this critical shift limit other people and keep themselves from soaring.
— Adapted from “The Work of Leadership,” Ronald A. Heifetz and Donald L. Laurie, Harvard Business Review.
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