Q. An employee who is seekinghas submitted the required paperwork from his doctor’s office, but the doctor’s staff assistant signed it. We asked our employee about the paperwork, and he told us that he went to his physician’s office and asked an assistant to fill out the certification. The doctor was not there when our employee took in the paperwork, and he admits that he had never seen the assistant before. Nonetheless, our employee is telling us that we have to accept the certification because someone at his doctor’s office signed it. Please tell me that at a minimum the physician has to know and approve of this certification.
A. I don’t think you have to accept the certification. Medical certifications provided by an employee are presumptively valid if they contain the required information and are signed by the health care provider. An employer may overcome this presumption, however, by showing that the certification is invalid or inauthentic. A certification that is not signed by the treating physician and—as in this case—was not prepared with his authorization, should not pass muster. Tell the employee to get a valid certification or you will deny his request.