• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

Stop the communication overkill: leadership tips

by on
in Centerpiece,Office Communication,Workplace Communication

mass emailHere are three words of advice to communicate well: Make it count.

Sending mass emails or holding un­­necessarily frequent meetings can test employees’ patience and distract them from higher-priority work. Every time you convey nonessential information—or reinforce messages that people have already heard repeatedly—you risk undermining productivity and stoking staffers’ ire.

Both off-site employees as well as office staffers would rather field phone calls than multiple emails or in-person meetings, according to a recent study by Kathryn Fonner at the University of Wisconsin-Milwaukee and Michael Roloff at Northwestern University. By covering a series of concise points when you call, you can get your message across while minimizing distractions.

Fonner and Roloff suggest that executives provide information “stores” for employees to access data whenever they need it. They also recommend leaders allow employees to set aside blocks of quiet time for concentrated work free from incoming calls and emails.

Don’t equate leadership with overcommunicating with your team. You risk overkill if you keep sending emails or hosting meetings in an effort to foster camaraderie. Overly long emails that include lots of attachments are particularly off-putting.

The study, which included 89 tele­com­muters and 104 office-based re­­spon­­dents, also found that executives who limit interruptions reduce employees’ stress.

— Adapted from “Too many work emails?,” Rachel Emma Silverman, The Wall Street Journal.

Like what you've read? ...Republish it and share great business tips!

Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...

We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.

The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.

" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/33219/stop-the-communication-overkill-leadership-tips "

Leave a Comment