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Poor performer? Give examples during review

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in Leaders & Managers,Performance Reviews

Not every new hire works out—in­­clud­­ing applicants who looked promising or at least competent during the interview. Chances are, you’ll realize early on that you made a hiring mistake. Start planning right away what to do next.

You’ll want to give the employee a chance to improve, but you’ll also want to protect the company in the event of a lawsuit. To do that, provide a detailed and thorough performance review that includes specific examples and suggestions.

Recent case: Asha, an Ameri­­can woman of Indian ethnicity, was hired as a junior analyst by consultant firm Accenture. It quickly became appar­ent that, despite two master’s degrees, Asha was difficult to work with.

Her first review included praise for her analytical skills, but also noted that she pushed too hard for her ideas at times, had trouble accepting constructive criticism and struggled to understand business objectives.

Asha didn’t take the review well. She announced that she would “ignore it.”

Later, a second review by a different supervisor noted that she wasn’t meeting deadlines or accepting criticism.

Asha was terminated. She sued, citing various forms of discrimination and saying the poor evaluations had “no basis in reality.” But she lost the case when she couldn’t counter any of the specific criticism listed in the evaluations. (Bhat v. Accenture, No. 11-3147, 7th Cir., 2012)

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