Managers can bring the most intelligent, creative people to their departments, but if the employees aren't able to work as a team, the department's productivity will suffer.
If your team isn't firing on all cylinders, it's important to identify the reasons why … and what you can do to overcome the dysfunction.
The 5 big causes
Many teams don't work well for one reason: "Because they are made up of human beings with varied interests and frailties,” says Patrick Lencioni, author of The Five Dysfunctions of a Team. "When you put them together and leave them to their own devices, even the most well-intentioned people will usually deviate towards dysfunctional, unproductive behavior.”
As a result, small problems left untreated can spiral into ugliness.
Here are the five major causes of team dysfunction that managers must routinely contend with, according to Lencioni, and the strategies to successfully overcome each one: