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Harassment in the workplace: Document details and track complaints

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in Centerpiece,Discrimination and Harassment,Employment Law,Human Resources

Employers that create a complaint system for reporting harassment in the workplace and follow through on those complaints with appropriate action earn a defense to most harassment claims.

Key to using the defense: Tracking complaints, documenting details on the exact nature of the alleged harassment and explaining what actions you took to stop and prevent further incidents. If the matter gets to court, the more details you can provide, the better.

And if the employee who filed the initial complaint stops cooperating with your efforts, be sure to note that, too.

Recent case: Bridgette took a job with a general contracting company that performs services for the oil and pipeline industry. She was one of very few women working on a service truck.

The company had a policy manual prohibiting “unlawful workplace harassment and discrimination.” It promised as much confidentiality as possible. Employees got a copy of the poli...(register to read more)

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