Leadership Tips: Vol. 812

Timing counts. Contributing to Face­­book’s disastrous market debut: Nasdaq CEO Robert Greifeld boarded a transcontinental flight—with Nasdaq’s system already melting down—and couldn’t be reached. His mobile phone didn’t work. Lesson: Don’t get marooned at a critical moment.

— Adapted from “Nasdaq CEO was missing during Facebook IPO,” Jenny Strasburg, The Wall Street Journal.

Keep your eye on the ball. Erica Douglass, co-founder and CEO of Whoosh Traffic, rejects the negative marketing of her former employer, Sun Microsystems. “You can’t serve your customers effectively when you’re bashing competitors,” she says.

— Adapted from “Mind Your Business,” Inc.

Master your life. Use the same thoughtful analysis you apply as a leader to make life’s big decisions. Which opportunities should you pursue? Should you act for the short or long term? Test your assumptions and identify the “job” you’ve been hired to do.

— Adapted from How Will You Measure Your Life? Clayton Christensen, James Allworth and Karen Dillon, Harper Business.