Question: Has anyone in a Sr. Admin. Asst. role had to deal with a “Diva”? I
am a Sr. Admin. Asst. and I work with an Admin. Asst. who feels that
she...
"Logic bombs" and sabotage aren't the makings of a James Bond film. They're problems any employer can face in this electronic age. Sometimes, employee malice is to...
Question: A
younger woman (early 20s) is working our switchboard. She has stolen
from people before but no one has been able to catch her in the act.
(She’s...
Question: Nepotism:
A big word that finally came to me under much distress. I'm a fairly
new administrative assistant, although I think the position could
easily be...
Question: I work in an office where I am in the center of everything, so I can hear and
see everything that goes on. One of my co-workers pretends to work...
Question: I work in a nice
office with a lot of nice people around. Sometimes, however, the lady
next to me in her cube will chew gum ... then, she will pop it. Not...
Question: I would like to know how other assistants/receptionists/whatever your
title deal with disruptions. I 'm not talking about the phone ringing,
sales...
Question: We have an office of about 70 employees, about 55 of whom have
face-to-face contact with the public. The owner would like all patients welcomed
with...
Question: One of my co-workers (Co-Worker A) is a good employee and a hard worker.
Another co-worker (Co-Worker B), who supports the department head, is very...
Question: Two of my managers come to my desk frequently and
read my computer screen and anything else within view of my desk. I do not
report to either one. They...
Question: We have three offices in our building and each office has a secretary. One of
our secretaries is a wonderful person but is too loud. When I am...
Perk up your lawsuit radar if you (or one of your organization's managers) plan to discipline an employee who has emotional problems and difficulty relating to other...
Issue: HR must walk a legal tightrope when employees are suspected of in-house theft. Risk: A bungled theft investigation increases your organization's ...
And now, a cautionary tale in the form of Spencer Stuart headhunter Dennis Carey, who wooed and promoted his protégé, Marie-Caroline von Weichs, then fired...
Issue: Employee disagreements are often laid at the feet of HR. Risk: Disputes can lower morale, cut productivity and even trigger violence. Action: Follow the following...
Americans can speak their minds as they wish in many places, but your workplace isn't one of them. First Amendment free-speech rights do not extend to the private...
Issue: Workplace violence claims about 2 million victims each year. Risk: The resulting injuries and trauma translate to $13.5 billion in medical costs and 1.75 million...