5 techniques to cure your team’s negativity

  • March 22, 2013

When teams sputter, conflicts can erupt. As the leader, you can insist that difficult personalities find a way to get along. Encourage diverse teams to look past their...

Leading teams? Use smart silence

  • February 19, 2013

When leading teams, resist the urge to overdo it. Some facilitators jump in and play fixer as soon as the group hits a snag. But the team won’t grow if you...

Why It’s Smart to Have Selfish Employees

  • February 01, 2013

There is a common misconception that a selfish person makes for an unmanageable employee—perhaps this person will destroy the team dynamic that we all strive for...

What your team needs most is stability

  • October 16, 2012

Underlying the list of what needs to get done is the list of what your team needs to get things done. Satisfy those basic needs, build a culture of trust, and people...

Mayo Clinic’s success secret: teamwork

  • September 06, 2012

After a diagnosis, patients at the Mayo Clinic meet with a team of specialists who help them understand what’s happening so they can decide about treatment...

The team turnaround process: 6-step primer

  • August 28, 2012

How does a leader impact a turnaround? Over the past five years, authors Joe Frontiera and Dan Leidl spoke to both well-known and lesser-known turnaround masters,...

9 ways to reward team members

  • August 15, 2012

In Adrian Gostick and Chester Elton’s book The Orange Revolution, they offer low-cost ideas for sparking or rewarding employee engagement:

Use improv to improve listening skills

  • May 01, 2012

Most improv performers could tell you about this crucial rule of great improv: You’ve got to listen to your scene partner. Otherwise, you may miss an important...

5 metrics to better team-building

  • March 12, 2012

Measuring output without measuring input is a little like telling a Little League team to score more runs, without explaining how to swing a bat better. That’s...

At Wegmans, every employee counts

  • February 09, 2012

On-the-spot, creative problem-solving is something that Wegmans’ team members are known for. That’s because Weg­­mans gives its talented employees...

Team Building Blunders: The Hall of Shame

  • October 13, 2011

The “What Were They Thinking” file is full of stories about managers with a distorted view of team building exercises. Their misguided efforts not only...