How to disagree tactfully

  • November 01, 1998

When you hear an incorrect statement, do you blurt out “that’s wrong” without skipping a beat? That’s not always a wise move.

Make the buddy system work

  • January 01, 1998

Many organizations have a buddy system in which an employee volunteers to help a newcomer get settled in the job.

Introduce visitors

  • September 01, 1997

When you greet visitors—such as key customers or vendors—escort them from the reception area to your office, introducing them to your colleagues along the...

Follow the ‘three-sentence’ rule

  • September 01, 1997

To ensure that you don’t hog a conversation, limit yourself to three sentences before you stop to ask a question or pause to let the other person jump in

Tactful Ways to Delay a Job Offer

  • July 01, 1997

You’ve got a job offer, and your potential employer awaits your answer. But you need time to think it over before you accept.

Uncover Hidden Power Structures

  • July 01, 1997

Career advancers look beyond the organizational chart to identify the true power structures within their company.