Question:
“Our department head refuses to allow telecommuting. He will not accept
that people can work productively at home even though other department...
“The whole world is a door of liberation, but people are unwilling to enter it,” wrote an ancient Chinese Buddhist philosopher. He was on to something.
Question:
“My boss is promoting me to supervisor, but several co-workers are
unhappy about it. Ever since he told them, a few people have been very nasty to...
Question: “Due to downsizing and others leaving the company, an immature
co-worker was promoted to a low-level managerial position. Despite her
new position, she...
To shut down the rumor mill, you must do more than demand that your staff stop gossiping. You also have to give them something more fruitful to talk about.
Jack Burghardt, an administrative support assistant in the Denver Clerk and Recorder’s Office, said he meant no offense when he asked two Hispanic co-workers how...
Everyone can cite some version of the 80/20 rule. We can thank Joseph Juran for the advent of the 80/20 rule. He concluded that 80 percent of effects flow from 20...
If it seems like you’re hearing more vulgar words and behavior spewing forth from employees these days, you’re not alone. It may be time to draft a simple...
Question: “I am an admin for a major corporation (group of 100 people, 75 %
women). In addition, I am the facilities coordinator for two floors.
My problem...
Do you have safeguards to protect confidentiality while you conduct internal investigations of sexual harassment and other employee complaints? If not, you should. If an...
Question: “How can I handle
other staff who treat administrative assistants as the low people on
the totem pole? Where
I work, admins get little or no respect...
Question: “The executive I support always asks for my opinions regarding changes
to office setup, administrative support staff duties, logistics for
meetings,...
Question: “Our department acknowledges birthdays by taking the birthday person
out to lunch. The person gets to choose where to eat and the entire
department...
Question: “How can I tactfully and respectfully ask my boss to stop announcing my
doctor’s appointments to other employees? I cover for other areas,...
