Workplace Communication — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 370
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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Positive leaders have a way of telling even sob stories in a way that reveals a silver lining. That’s called a “positive explanatory style.” To develop that style, take these steps:

Problem: Whether to use singular or plural verbs and pronouns with collective nouns that represent a group, such as "board," "jury" and "staff."

Your title may not carry much authority, but you have all the tools you need to persuade others to do what you want.

We all know how terrified most people are to speak in public. If you want your team members to master this fear and become effective group communicators, try these techniques:
Draft your next presentation quickly and easily.
Maybe you’d prefer not to compete, compete, compete. That’s what Alexandra McGilloway decided, so her business model is based on collaboration and complementary products rather than competition. In 14 years, East West has become the largest spiritual bookstore in the Northwest. Last year, it took in $1.7 million, about 5 percent more than in 2003.
Ask your vendors to tell you how they can charge you less.
Don’t view your network as a one-way street.
Steve Demos, who once practiced Buddhism in a cave, started making tofu in a bathtub and selling it at his tai chi class about 20 years ago. By 2001, his organic food company boasted the nation’s best-selling soy milk: Silk.
Anybody can excel at the tasks they love. People who rise to the top also excel at what they don’t love.
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