In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
It remains to be seen whether rap superstar Jay-Z will succeed in his
leap to president of Def Jam Recordings, but young leaders can take a
few ideas from his first year on the job.
As decisions become more critical, the temptation to waffle becomes
greater. So, even previously decisive leaders begin to refer decisions
to other people or allow problems to resolve themselves. Use these strategies to stay decisive:
In a crisis, U.S. Secretary of State Condoleezza Rice remains almost serene.
If you’re in the habit of glossing over problems to help things run
smoothly, check out these cases of how telling the hard truth paid off:
If you’ve ever caught yourself saying— a bit defensively—“I was just
being honest,” rest assured that you’re not the only person to have
offended a colleague, customer or staff member with your candor. But effective leaders smooth out the rough edges of their candor, with these techniques:
You've finished a key document draft. Now, it's time to edit for clarity, conciseness, accuracy, visual design and tone. Use this guide to refine and polish your draft.
Most problems with possessives occur in these two situations
As we grow and develop on and off the job, we end up with skills and talents that aren't called for in our current positions. How do we apply these talents in a way that will benefit both our careers and our enterprises?
Even though we work with our employees all day long, we often know less about them than about celebrities we've never met. While it's intriguing to speculate about the lives of the stars, it's far more rewarding for managers to learn about the lives of our employees.
If you want to keep the respect and affection of the people you lead,
stay alert to the signs that you’re becoming a high-maintenance boss: