In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Robert Crandall headed engineering and manufacturing at Eastman Kodak
during the “copier wars” with Xerox back in the 1970s. He faced two
When you have to deliver bad news to your people, follow this protocol
that medical doctors use to tell patients about dire prognoses:
Ralph Waldo Emerson is usually remembered as an American poet and philosopher, not a career-development expert. Yet, the philosophy of self-reliance that Emerson developed with his
friend Henry David Thoreau offers a blueprint for accomplishing
remarkable things in life.
Growing up in Texas, the young Ross Perot had never seen a ship or an
ocean but knew he wanted to attend the U.S. Naval Academy in Annapolis,
Md., because his scout leader had gone there. Perot’s buddies couldn’t understand why he was so determined (read: “stubborn”), but he’d made up his mind.
Gossip gets a bad rap, but it actually helps set norms and lets your
people feel as though they belong. In the process, they’ll also sort
out who’s trustworthy, talented and reliable, and who’s not. So, recognize the power of social ties to sustain your people during crunch times. Here’s what you can do:
Sam Cooke and “Little Richard” Penniman were about as different as two African-American pop singers could be. As fate would have it, they toured England
together back in the early 1960s. And, when Penniman’s insecurities threatened the tour, it was Cooke who stepped in—quietly—to keep things going.
Asked if he has a favorite hero from the Bible, noted Holocaust researcher and Nobel Peace Prize winner Elie Wiesel names Moses. So, what are we supposed to learn from Moses?
Baseball fans could learn a lot about the game by listening to former
major league manager Tony Pena talk about it. Unfortunately, fans of
the Kansas City Royals never got the chance. But the way that Pena handled the following situation speaks volumes about his philosophy as a leader.
Angie Morgan and Courtney Lynch were among the only women in their
Marine Corps officer training school. The physical demands were tough,
but commanding men who’d never worked for a woman proved tougher. Morgan and Lynch excelled at it and now, they’re teaching other women.
Their workshops focus on four Marine-centric
When a problem doesn’t respond to solutions that have worked for you before, unlock your creativity with these approaches: