Workplace Communication — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 324
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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Your handwriting shows that you invested extra time to express your thanks.
Encourage your people to excel with a statement of confidence.
Ask why someone delayed starting a top-priority task
Display or announce your e-mail address when you take questions after making a presentation.
When interpersonal conflicts arise, apply this seven-step process to resolve them:
Colin Powell showed bravery in combat—once rescuing his comrades after a helicopter wreck in Vietnam— but it was in military strategy that he always achieved a perfect score.
When talking with employees, you need to help them understand why they should engage—why they’re there —beyond earning a paycheck. That requires a reason, and a reason is best conveyed through a story.
Remember that you’re there only to help your audience, not win an oratory award.
In response to falling profits and outrage at their sky-high compensation, a few chief executives have made it known that they’re docking their own pay.
Hope really does propel us toward our goals.
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