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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The recent sentencing of a Coca-Cola employee who tried to steal (and sell) the secret formula serves as a cautionary tale for your employees about the confidentiality of trade secrets. Here's a five-step strategy for shoring up your trade-secret walls and making sure confidential info stays in-house.

Big career changes can make anyone nervous. Just ask Meredith Vieira, co-host of the Today show.

When you rattle off your employee benefit offerings to prospective employees, what raises their eyebrows? It's probably not the basics: People have come to expect health/life/dental, 401(k), etc. What really catches a prospect's attention are the creative perks that prove your organization has their interests in mind ...

What’s a manager to do when faced with conflicting accounts of an argument between employees? An important part of that answer is to resolve it quickly, before the dispute spreads like a cancer through your organization ...

A federal judge has ruled that CBS was correct in requesting that an employee at its Pittsburgh KDKA-TV station return all the confidential information she gathered from her boss’s desk and computer ...

HR professionals often play it ultra-safe in interviewing. For fear of asking unusual, inappropriate or even illegal questions, they stick to bland, scripted queries that don’t draw applicants out of their comfort zone. That’s a sure path to hiring failure ...

Employees who claim an ADA-protected disability will have to cite more than a simple personality clash with their boss. Such conflicts won’t win an ADA lawsuit even if working with a particular supervisor makes the employee anxious, depressed and angry ...

Networking with people in other departments can strengthen workplace relationships.

Business inspirations come from everywhere, but the best ones seem to come from potential customers.
Alexander Graham Bell did.

Just before he invented the telephone, Bell was having a devil of a time convincing his boss that it would be worthwhile. His sponsor was deeply in debt and desperate for commercial success, and his rivals— Elisha Gray and Thomas Edison among them—were breathing down his neck.
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