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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Swine flu is casting a shadow of concern over public transportation agencies as health departments prepare people for the risk of a pandemic. So far, health officials in the United States are saying public transportation still is safe for travelers. The lingering question: How long can public transportation agencies continue to lay claim to operating disease-free transit systems?

Want a more creative office environment? Then celebrate the diversity and differences among co-workers.

We’re swimming in health statistics. Every day we see new findings linking various foods or behaviors to good outcomes (veggies prevent cancer!) or bad (stress causes Alzheimer’s!).
You’re a take-charge personality who enjoys solving problems decisively. That serves you well most of the time. When you mediate conflict among employees, however, your eagerness to act can work against you.
You earn credibility by stating your case with poise and conviction. Yes, you risk rejection. But the alternative is hardly better.
You’re a loyal employee who works for an organization that you believe in. But not everyone shares your attitude.
Sally, a technician for a manufacturer of scientific equipment in Texas, explains how a team-oriented workplace has turned cutthroat in recent months.
When charismatic speakers make audiences laugh, you think, “I wish I could do that.” They make it look so easy. You don’t need to be naturally funny to incorporate humor into your personality.

Why do some people always seem to be successful at getting what they want? It’s their use of the power of persuasion, says Laurie Puhn, author of Instant Persuasion.

Turning your back on difficult employees isn't just a management mistake, it can also create legal trouble. That's why, when confronted with employees who don't do what's asked, it's best to devise a strategy for making the best of a potentially explosive situation. Although it may be hard to transform a difficult employee into a warm, friendly ally, you can take the following steps to make it easier for the employee to comply.

One of the best ways to come up with creative ideas is to hold a “greenhousing” session where ideas are nurtured before they’re judged, says Dave Lewis, who runs ?What if! The Innovation Company.

Whether you're dining with peers at a convention or meeting with a vendor, lunch etiquette can keep you from marring your image with a faux pas. Here are five etiquette rules for business meals ...

Smart compensation pros can use this recession as an opportunity to re-evaluate how they pay employees. Here are four recession-smart compensation strategies that you might decide to continue even after the economy rebounds.

If you find yourself muddled in crisis, shake off the shock, orient yourself and start looking for solutions—fast. Here's how:

Cut back on workday spending ... Keep your mind primed for work by clearing away the cobwebs ... Know the right way to vent to relieve stress ... Think “ABB” or “always be briefing” ... Uncover wasteful spending with creative thinking.

You need to make a decision between two options, and time is a factor. But you don’t have all the information you need, probably only 75%. Is it better to decide now or wait until you have more information? You should make the decision now, according to the 40/70 rule.

Rather than wait for your company to foot the bill for a class or conference, turn to online sources, such as eHow.com and good-tutorials.com, or the instruction manuals shelved in your IT department.

Sure, there’s Evite.com. But have you checked out the competition in online invitations lately?

More pink slips are on the horizon. According to outplacement firm Challenger Gray & Christmas, 1 million more job cuts are likely in 2009. But, there's a silver lining among all the dark clouds of this recession, says the firm's chief executive, John Challenger, and it's this: Layoffs can be good news, in a strange way.

When you’re ready to put a big idea on the table, you’ll need to be a defender, a supporter and a champion of the idea. Classic example: Spence Silver’s glue that wasn’t so good at sticking. He championed his pet project, and Post-it notes became an office mainstay.

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