Workplace Communication — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 130
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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Work with a shameless self-promoter? You know, the one who shows off relentlessly and even takes credit for things you’ve done? Here's how to handle the situation.

Loyalty and engagement metrics are leading indicators of what consumers think and, more important, how they are going to behave in the real-world marketplace. Robert Passikoff has examined those key metrics and believes the following four trends will have a direct impact on the success or failure of brand marketing efforts in 2009.

The latest research reveals that new insights come from—you guessed it—new environments. To prompt your brain to think differently, you need a novel stimulus to jolt it out of predictable patterns.

Take this simple test to see whether what you’re telling your people about the economy is way over the top — adapted from “How to Tell If Your CEO Is Clueless.”

Every year, you probably receive (or help write) your performance evaluation. But have you evaluated your job lately? Workplace coach Joan Lloyd suggests asking yourself these questions annually:

There’s no escaping difficult, dastardly or downright nasty people at work. There’s always at least one of them floating around.  While you can’t control someone’s horrible personality, you can decide how you’re going to respond. That means polishing your EMS— enemy management skills. By killing your enemies with kindness, or at least identifying their M.O. and mitigating their effects on your workplace, you can rise above their noxious influence.

These days, most small businesses rely—either somewhat or heavily—on software applications. According to a new report by PC World magazine, here are 15 of the best free and low-cost software tools for powering any small or midsize business.

You love your work, but you’d like it even better if you made more money. A bad job market can be a good time to get what you want—and deserve. Why? Everyone else might be too afraid to attempt any salary negotiating.

Whether or not you’re actively looking for a job, it pays to ratchet up your professional image outside your office. (After all, you never know who might google your name.) For that, the e-portfolio can be your most powerful tool.

After seeing the movie ‘Erin Brockovich,” you think, “I supervise someone like her.”  Here’s how to manage flashy free-spirits:

He says/she says

by on February 1, 2009 7:00pm
in Workplace Communication

Life would be simpler if we all spoke the same language. Not only do many of us speak completely different languages based on culture, but we also speak different languages based on gender. Neither style is better than the other; they’re just different.

Break down a big goal into smaller pieces by envisioning a wheel and spokes. At the hub is your long-term goal. The spokes radiating from the hub are what determine your daily actions.

Will, a manager at a tech firm in Illinois, discusses his challenges in dealing with his employees.
You like to think of yourself as a fair-minded referee when you manage conflict. But your success as a mediator depends on whether you can build trust.
In the midst of your speech, you sense that most of your audience is daydreaming. What gives?
To sharpen your personal magnetism, avoid self-sabotage. Steer clear of traps that undermine your likability.
Tensions can flare in any workplace. You must make sure raw emotion doesn't affect employees' performance.
The French phrase "the spirit of the stairs" (esprit d'escalier) refers to our tendency to belatedly think of a witty answer to someone's comment. We're heading down the stairs when we realize what we should have said.

Serving on a board of directors, advisory panel or school board is a responsibility that ought to bring satisfaction. After all, it’s your choice to be there. Here’s how to make the most of it, especially if you head the board.

Tempers are flaring at work more often these days. About half of U.S. workers report yelling at a colleague this year, reports the National Institute for Occupational Safety and Health. How should you handle a co- worker’s “desk rage”?

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