Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.
In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.
Feeling off your game at work, but not sure where you’re falling short? The best thing to do is to ask your co-workers. Lifehacker’s Alan Henry shares three ways to get their honest feedback.
Creating a culture of openness on the job starts with intentionally including others, S. Chris Edmonds writes. He explains how.
During delicate conversations when you address sensitive issues with employees, it’s the subtle things that count. Beware of seemingly minor but disruptive listening patterns that can inflame a conflict.
“Can I help you with that?” asks your colleague as you struggle to load an ink cartridge into the printer. If your co-worker says it in a sincere tone, you’re grateful for the offer. But that same question delivered in a sarcastic or exasperated manner leaves you feeling irritated. If you want clarity and connection, pay attention to the following four vocal components.
Improve the quality of your presentations by specifically asking your audience for feedback on what you did and didn’t do well.
Many employees experience problems outside the workplace that affect their on-the-job performance. While you want to help a staffer, keep the following warnings in mind when offering your assistance.
To curb anxiety when speaking in front of an audience, try this:
Your employees’ desire to please you could cause them to overpromise, sugar-coating their abilities to complete tasks. To avoid that, tell employees to level with you.
Don’t start your tweets with an @ mention if you want to ensure that the mention is seen by everyone in both your Twitter feed and the recipient’s. Opening with a direct @ is considered a reply, not a mention.
Even the most proactive organizations struggle with getting employees to complete and return surveys. Use these three tips from SurveyMonkey to improve employee survey response rates: