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Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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While many managers and executives like the idea of blogging and recognize its value, the reality is that they often lose steam when it comes to implementing a blog. But getting started is not as daunting as one might think.

Has the reaction to your website been less enthusiastic than you had hoped? Do you wonder why your customers are not logging on or your employees aren’t using your online collaboration tools? Your solution may be “gamification.”

Integrating into your workgroup is just as important as being good at your job. Part of that is getting in on conversations and knowing about office gossip. Certified life and career coach Dorothy Tannahill-Moran explains three things you need to know.

Each organization has its own distinct “cultural language” whether you realize it or not. The way you pose questions, give directives and convey information shapes how others will respond. Speaking in warm, empathetic terms strengthens your connection. To adopt the right language at work, try these tips.

If you work in an office environment, writing is probably a big part of your day and reflects on your professionalism. Anita Bruzzese offers some tips to improve your style and prevent embarrassing communications errors.
According to National Public Radio blogger Elise Hu, an acc in an email is even worse than the dreaded but invisible bcc because it is a “passive-aggressive move that blindsides the original party.”
Many misused words and phrases have be­­come so common they're now in­­cluded in some dictionaries, but they once had correct usages. Here's a list of phrases you might be saying wrong.
Whether it’s a conference, a seminar or a customer appreciation day, a face-to-face event can provide a valuable marketing vehicle to build customer relationships, according to MC2, an event-planning organization.
Mary Jo Asmus, founder and president, Aspire Collaborative Ser­­vices, offers advice and con­­versational tools for anyone who wants to have a positive influence on others.
Does your seated posture project confidence or fear; interest or apathy; sloppiness or professionalism? Etiquette expert Barbara Pachter of­­fers some tips to ensure your seated posture is sending the right message.
How much does your employer watch you? Is there a policy about Internet use at your work? How closely is your Internet usage time tracked? What’s normal?
A study by Cynthia Rudin and Been Kim at the Massachusetts Insti­­tute of Technology offers insight into the power behind words and how they can be used in the workplace to produce favorable outcomes.

It’s easy for mistakes to slip into your business writing when you use fancy-sounding phrases without really knowing what you’re saying. Here's a list of 10 tricky words to use with care in your business writing.

Avoid social networking trouble on the job by using these tips from employment experts.

For managers, negotiation comes with the territory. You may have to negotiate with employees to improve performance, with clients about contracts, or with senior management on department goals. Here are four principles for successful negotiations:

"Multiple intelligences" pioneer Howard Gardener says you can use seven levers for persuading other people to latch onto new ideas.

Many people get tongue-tied at work for a variety of reasons: shy­­ness, lack of confidence, a perceived lack of power. But in business, it’s important to share your ideas, and speak out effectively. Fortune’s Anne Fisher answered a reader question about learning to speak up at work and offered these tips.

U.S. workers are focusing more and collaborating less than they did six years ago—a likely result of the Great Recession and a lagging recovery—according to researchers at Gensler, the nation’s largest commercial interior design firm.

How to get your ideas heard: 1. Build buy-in by "noticing out loud." 2. Repackage your ideas to sell. 3. Use what you know to connect. 4. Get agreement with repetition. 5. Wear navy blue.

It may not be easy to acknowledge that you are a defensive communicator. Understand that being de­­fensive makes it difficult for others to speak honestly with you, as they don’t want to upset you. Some common defense mechanisms in­­clude sarcasm, blaming, trivializing, overexplaining or withdrawing. Here are steps you can take to address it.

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