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Office Communication

Communication in business requires the understanding of different communication styles, and the ability to break down communication barriers.

In business communication, effective communication requires a sort of “office communication toolkit” – the kind of resource Business Management Daily provides.

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Many of your employees may occasionally have to deal with customers. Here's a primer to help them understand what it takes to not only hang on to customers, but leave them with a positive impression of your business.
If your writing isn’t up to snuff, you risk miscommunicating information and looking less competent and professional than you really are. AppoLearning found four applications to help you polish your writing skills and get your point across every time:
Research from Stanford Uni­­ver­­sity found that people who fear asking others for favors may be stifling their own chances of getting a “yes.” Get the most from your requests with these tips from blogger Jessica Stillman.
Overusing the word ‘like” is a common problem—and a quick way to have your professionalism called into question. Stop damaging your career with these three tips from Fast Company writer Drake Baer.
This revised edition of Verbal Judo is the classic guide to the martial arts of the mind and mouth that will help you defuse confrontations and generate cooperation, whether you’re talking to a boss, a spouse or even a teenager.
Do your employees struggle with problem solving? Guide them through the process.
Don’t let all of those archived blog posts go to waste. Those old posts can still drive organic traffic to your site because each post is its own page and is indexed in the search engine results page (SERP).
You can use Pinterest as more than a place to share pretty images. Use the social media site to share testimonials.
A well-written slogan can reinforce your brand—and offer you immediate recognition. (Try to hear “Just do it” and not think of Nike.) Follow these tips to draft a catchy—memorable—slogan for your organization.
During presentations, your body can say as much about your personality as your words do—if not more. Follow these tips to convey your true personality.
Times are changing. If you want to continue to connect to your audience, be mindful of these trends in public speaking, says Lisa B. Marshall, author, writer, coach and host of The Public Speaker podcast.
Infographics are becoming one of the hottest ways to engage customers and employees by providing information in a visually appealing graphic. Here are some great ways to use infographics at work:
Building a happy relationship with your co-workers can result in a happier workplace. And the happier you are at work, the more creative, productive and efficient you are, says Alexander Kjerulf, author and speaker on workplace happiness.
In business, trust can make you a better worker, a better manager and more valuable to your customers. Here are tips to help you build trust.
When you’re drafting an email, memo or other written communication at the office, there are key elements to consider as you work to clearly and accurately communicate your message. Communications specialist, writer and editor Corinne LaBossiere offers four tips for successful business writing.
Do want to know where to focus your social media efforts? Guy Kawasaki, the former chief evangelist at Apple, current adviser at Motorola and author, explains the best uses for the four most popular social media services.
Clean up your writing by removing unnecessary words that distract the reader. Search for and delete these words:
When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.
Your posture doesn’t just affect how you look; research shows that it can also affect your hormones and behavior. Leverage the power of your posture with these expert tips.
You’re comfortable with your position, your co-workers and your workload. You’re not interested in taking on more responsibility, but you want to get more involved and maybe meet some new people within the company. The Daily Muse’s Caroline McMillan offers three easy ways to get more involved.
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