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Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

Mistakes managers make when conducting interviews

When managers conduct job interviews, they walk a fine line. They have to be polite, assertive and aware of illegal questions. Here are the five most common mistakes managers make when conducting interviews.

Microsoft Excel for project management

If you think about it, a project plan is really just a list of tasks. Put it in Excel, add start and due dates, and you have a means to easily and effectively track progress. Microsoft Certified Trainer Melissa Esquibel shows you how to do that in this video.

5 tips for legally safe terminationsWhile you can’t expect an employee to leave a termination meeting happy, you can take a few simple steps to calm the person down and reduce the chances that he or she will walk across the street to a lawyer’s office. Here are five smart tips for conducting terminations.
A crash course on working with an assistant

Many managers don’t know exactly how to utilize their assistants. In this video, workplace expert and trainer Bonnie Low-Kramen provides her top five tips for getting the most out of your assistant.

Do you know the basics of employment law?Lawsuits and legal complaints have been exploding nationwide over the past decade. Managers should know the basics of employment law to prevent legal disputes. How well do you know the law? Take this quiz.
How to retain staff and increase profitsA revolving door of staff can be very costly, so it's important to spend time focusing on what's really motivating employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.
Your crystal ball: What employees want and don’t want

Wouldn’t it be great if you had a crystal ball to see what each employee wants or doesn’t want? Unfortunately, crystal balls don’t exist. But all is not lost. Here are some surefire hints.

The top 5 manager mistakes that cause lawsuits

Employee lawsuits are exploding nationwide in the past few years and manager mistakes are the cause of many of those lawsuits. That's why it's important to at least know the basics of employment law.

Go interactive in Microsoft PowerPoint

You can create impressive self-directed PowerPoint presentations by learning four key skills involving shapes.

Top 5 ways managers can improve performance reviews

Performance reviews can bring stress to both sides of the table. However, with the right planning by supervisors, the meeting can be a productive, stress-free event.

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