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Videos

Get valuable business news, insight and advice with our informational videos. Experts in the administrative profession, human resources, leadership and office technology will teach you the essential strategies you need to excel in your job and enhance your career.

Top 5 ways managers can improve performance reviews

Performance reviews can bring stress to both sides of the table. However, with the right planning by supervisors, the meeting can be a productive, stress-free event.

How to retain staff and increase profitsA revolving door of staff can be very costly, so it's important to spend time focusing on what's really motivating employees. Workplace expert and trainer Bonnie Low-Kramen provides her top eight tips for retaining staff.
The top 5 manager mistakes that cause lawsuits

Employee lawsuits are exploding nationwide in the past few years and manager mistakes are the cause of many of those lawsuits. That's why it's important to at least know the basics of employment law.

Your crystal ball: What employees want and don’t want

Wouldn’t it be great if you had a crystal ball to see what each employee wants or doesn’t want? Unfortunately, crystal balls don’t exist. But all is not lost. Here are some surefire hints.

Go interactive in Microsoft PowerPoint

You can create impressive self-directed PowerPoint presentations by learning four key skills involving shapes.

Sexual harassment: What managers need to knowAs a manager, you have a legal responsibility to be on the lookout for misconduct. Here’s what’s considered sexual harassment in American workplaces and how to react if you see it or hear about it.
How to create custom templates in PowerPointMicrosoft Certified Trainer Melissa Esquibel teaches you the three components of a PowerPoint template and how to make them.
Debating: How to make powerful points during meetingsBeing focused, direct and intentional when debating will earn you respect and increase meeting effectiveness.
How to create sparklines in Microsoft ExcelSparklines enable you to visualize your data in a way that doesn’t involve squinting at numbers until they make sense. Microsoft Certified Trainer Melissa Esquibel shows you how to create them.
How to get on the same page as your bossMaintaining a good working relationship with your boss involves structure and communication. Fred Kniggendorf, president of consulting company Gravyloaf, L.L.C., provides some strategies.
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