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Training

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Timekeeping & Payroll Recordkeeping: Legal Compliance for 2018

Date/Time: September 14, 2018 1:00pm - 2:15pm
All tax and wage & hour audits depend on the quality of your records. Bad records will sink you every time. And while it's more important than ever to stay in compliance, it's also more complex. We'll explain in plain English how you can master this core HR responsibility – and keep your organization out of court!

Electronic HR & Business Records: Compliance and Best Practices Workshop

Date/Time: September 18, 2018 1:00pm - 2:15pm
e-recordsAre you confident your organization is retaining email, text messages, personnel info and other electronic HR and business records in full compliance with the law? Employers need to decipher a complex maze of federal and state rules for preserving … protecting … producing … and destroying their e-records.

Conflict, Criticism & Sensitive Subjects: How to Talk About Difficult Topics at Work

Date/Time: September 19, 2018 1:00pm - 2:15pm
Because difficult conversations can feel uncomfortable and hazardous, we tend to avoid having them. However, delaying the discussion often makes the situation worse, sometimes resulting in serious business problems.

Independent Contractor Workshop: How to Comply and Avoid the IRS/DOL Crackdown

Date/Time: September 20, 2018 1:00pm - 2:15pm
The federal government predicts its new crackdown on employee misclassification will reap at least $7 billion in federal revenue over the next 10 years. Don't become a notch on the IRS' belt!

Managing & Motivating the 7 Most Challenging Employee Types

Date/Time: September 25, 2018 1:00pm - 2:15pm
Don't let a challenging employee infect your entire work group – let workplace expert Marie McIntyre's 10-step "coaching road map" show you how to handle all those multiple personalities at work with Managing & Motivating the 7 Most Challenging Employee Types.

FMLA in the Trenches: Advanced Tips & Tactics for Administering Problematic Leaves of Absence

Date/Time: September 26, 2018 1:00pm - 2:15pm
This session is for moderate-to-experienced HR professionals and benefits administrators who are responsible for reviewing and/or making determinations about FMLA leave requests.

Microsoft Excel for Project Management

Date/Time: September 27, 2018 1:00pm - 2:15pm
When you think about it, Excel is great at the two things you absolutely need to create a project management tool: date math and maintaining lists. Find out how Microsoft Excel can be your secret to project management.

Creating 'Wow' Customer Service: How to Get Your Customers Talking & Returning

Date/Time: September 28, 2018 1:00pm - 2:15pm
Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the "extra things" that connect the customer emotionally to the organization.
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