Training — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Page 5
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Training

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Presentations Steve Jobs Style

Date/Time: December 13, 2017 1:00pm – 2:15pm
Widely considered one of the most gifted presenters ever, Jobs understood how to deliver memorable speeches in a seemingly effortless, engaging manner. His conversational tone, simple yet compelling word choice and masterful use of slides and other props helped reinforce his message in winning ways.

Electronic Employee Handbooks: Benefits, Risks and Opportunities

Date/Time: December 14, 2017 1:00pm – 2:15pm
Converting to a digital handbook will cut costs, make updating easier and – most importantly – erase many of the legal dangers associated with paper handbooks. But e-handbooks involve more than just transferring written documents into a database. One wrong move can actually inject a host of new legal risks.

Proofread With Perfection: Proofreading and Editing Techniques for Flawless Communication

Date/Time: December 15, 2017 1:00pm – 2:15pm
Most readers of reports and emails are skeptical of the information contained in documents that are riddled with easily corrected surface errors. Don’t let yours be one of them.

The Growing Problem of Workplace Incivility: How to Reduce Rudeness, Encourage Courtesy & Create a More Professional Atmosphere

Date/Time: December 19, 2017 1:00pm – 2:15pm
Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.

Termination Workshop: How to Fire Without Lawsuits or Drama

Date/Time: December 20, 2017 1:00pm – 2:15pm
Attorney Anniken Davenport will provide a clear explanation of what HR and supervisors must do to prepare for and carry out a termination. Anniken literally wrote the book on the topic, Fire at Will, and you’ll receive a complimentary copy just for registering.

Pitman Shorthand Workshop

Date/Time: December 21, 2017 1:00pm – 2:15pm
In recent years, there has been a myth that shorthand is no longer required for most administrative professionals in this digital world. But as most admins know, shorthand is still a sought-after skill.

Creating ‘Wow’ Customer Service: How to Get Your Customers Talking & Returning

Date/Time: December 22, 2017 1:00pm – 2:15pm
Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the “extra things” that connect the customer emotionally to the organization.
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