Manager’s Checkup: Do you expect excellence?

  • September 01, 2005

When you think of your people as winners and treat them that way, they are more apt to rise to those expectations and be competent, productive and self-starting. Are...

Business Entertainment

  • August 22, 2005

All work and no play can make Jack (or Jill) a disgruntled employee or client. So, you may decide to treat some of your top customers or valued employees to an outing as...

Queen Elizabeth II: Duty over all

  • August 01, 2005

Sometimes, a leader’s duty is simply to ensure the institution’s survival. In the case of Queen Elizabeth II, her duty is to preserve the British monarchy,...

Kingdomality: What’s your ruling style?

  • August 01, 2005

If you like to understand your own world through a parallel universe, the new management book Kingdomality divides the leaders of a mythical medieval kingdom into four...

Don’t let them give up on you

  • August 01, 2005

Procter & Gamble Chairman and CEO A.G. Lafley tells a tale of getting down to core issues when a valuable employee wants to leave. It happened when Lafley once resigned...

When is it not OK to delegate?

  • August 01, 2005

Knowing how to delegate tasks to your team members is a critical management skill. It helps you develop your people while controlling your workload at the same time....

Home Depot’s leading philosophy

  • July 01, 2005

Take two guys who’ve made it a big part of their “value proposition” to hire military veterans, and you’ve got the basic leadership...

Recruit & retain the Marine way

  • July 01, 2005

Run down this Marine Corps recruiting checklist to make sure you’re doing everything you can to attract and keep the best people:

The best advice Meg Whitman ever got

  • July 01, 2005

eBay CEO and President Meg Whitman has five pieces of excellent advice for you. They happen to be the best advice ever given to her.

10 ‘don’ts’ of employee discipline

  • July 01, 2005

Leaders have tremendous power to inspire and encourage, but some techniques actually undermine performance. Here’s Samuel Spitalli’s list of 10 no-nos:

Hire to bolster your soft spots

  • June 01, 2005

Carole Howe’s strengths lie in her imaginative concepts: tickle-your-fancy ideas that brought shops like Bow Wow Meow, Field & Stream and Fly Babies into airport...

Employee moonlighting: Should you ban it?

  • June 01, 2005

Issue: One in 20 employees moonlights, and a hot labor market offers employees in your shop new opportunities to work second jobs. Risk: Moonlighting can create tired,...

What to do when staff feel overworked

  • June 01, 2005

If your people feel overworked, does it matter? And what can you do about it? The answers are "yes" and "more than you may think." Some insights and ideas:

Wegman’s secret: Employees come first

  • May 01, 2005

Wegmans Food Markets recently clinched the #1 spot on Fortune’s “100 Best Companies to Work For” list, after making the list eight times in the past....