Mary Kay Ash was devastated after her husband died. But the cosmetics
queen had a big conference coming up, so she did what she’d always done
in the face of...
On June 20, Pennsylvania became the latest state to set stiff penalties for any business found guilty of mishandling sensitive employee information. That makes 45 states...
A key employee jumps ship to work for your competitor. Over the next several months, you lose some of your best customers to the competition. Unless your former employee...
Question: My company has never had an official, organized system for presenting any
type of employee recognition. But now, we are recognizing two employees
at the same...
Professional football teams are fairly evenly matched. What makes the difference between winners and losers is leadership. John C. Maxwell calls it the Law of the Edge,...
Do you ever attempt to take a comprehensive look at your own job satisfaction? Here's an adaptation of an assessment that's been used by thousands of managers...
Administrative assistants can complete a range of duties & have even more potential job titles. Learn about assistant levels titles and how their titles differ.
Studies show that nearly all the time most managers spent on "people work" is divided between their best performers and their worst ones. The people in the middle...
An employee’s death can leave your people tumbling through grief, denial, confusion, rage, guilt, shock and more. Grief Steps author Brook Noel observes that...
In 1973, the U.S. Army training manual outlined a leadership philosophy
called “Be, Know and Do.” Over the years, a number of leaders have
credited that...
When former New York City Mayor Rudy Giuliani spoke at a conference
hosted by the Center for Creative Leadership last year, he named six
essential qualities of great...
Someone once advised Marcy Blochowiak, head of the Georgia-based financial services marketing firm World Financial Group, that she would have to lead herself before she...
Issue: Employers often set new hires' wages, in part, based on salaries at previous jobs. Risk: A new court ruling says you could run afoul of the Equal Pay Act ...
Question: First of all, let me thank all of those who have given me advice in the past. My
frustrations have finally been solved. All this time, I thought no one
cared...
In 1953, Dean Martin and Jerry Lewis played London’s Palladium, the
first appearance in England for what back then was America’s top
entertainment act. The...
Leaders run a high risk of burnout as they move from one real-world challenge to the next. Stay strong by realizing that you need to continually learn and grow in three...
When John H. Slade died, one obituary made a telling error in saying that he
had worked at Bear Stearns for “seven centuries.” Actually, it was only
seven...
For a while now, General Electric’s top dogs have been studying
companies they admire, like Dell and Toyota, seeing how they do things
and trying to figure out...
Question: "I need some good
employee-appreciation ideas. My company has about 500 employees who
work in different departments, and we don't even recognize...
